The complaint has been investigated and
resolved to the customer's satisfactionResolved midlands upvc LTD — workmanship
resolved to the customer's satisfaction
This is the worst company we have ever delt with! they say that they will come and fix any problems with the fitted windows and doors, we experienced problems right away. Firstly the workman were due at 9am, only to finally arrive at 2.30pm, they quickly completed work within 3 days and left us wih a multitude of prolems. Non of the windows actually closed correctly, there were also gaps in both the french doors and front windows. the glass itself is murkey looking and actually cracked on christmas day, after only a few months and we were told that we would have to repay them to come and fix this problem. During the winter the glass would frost up and be soaking wet by morning and the draft is so incredible that we went through the whole winter with the curtains closed. This company has made our life a living hell and have completley ignored our response. DO NOT GO WITH THIS COMPANY! KEEP YOUR MONEY!
(PS- beware of the salesman, they are very good at telling lies)