The complaint has been investigated and
resolved to the customer's satisfactionResolved midlands scooter centre — bad job
resolved to the customer's satisfaction
Took my scooter to them as the drive belt has snapped, gave me the scooter back once the job was done and it ran fine. But only 1 month later the drive belt they fitted had snapped leaving me with a huge £100 bill to rescued by the breakdown people. I took it back to midlands scooter centre and said I don't know much about bikes but I'm certain the drive belt Is meant to last more than a month! They said they would fit a higher quality belt this time (why they didn't do it the first time is beyond me!) I asked them to service it whilst it was there too. Got a phone call 2 days later with the bill and they tried to charge me the time it took them to fit it! I complained and they did take the price off but ever since they looked at it my kick start doesn't work, which is connected to the bit they took off to change the drive belt. Phoned them today to see if it should have been checked at the service and if they could have missed a connection when putting it back on and they told me they can't look at it until wednesday and that I would have to pay for anything done. They just can't seem to get the job done correctly! Will avoid using them in the future, absolute nightmare.