Merry MaidsRipped Off

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a verified customer
Verified customer

I was mislead by the owner Terry Bollons of Marry Maids of El Dorado Hills CA . They did not complete the job in the time frame given. When I called to complain that i did not feel i got my money worth, 2 girl for 3.5 hours which he said was like 1 girl of 7 hours. all they cleaned was the kitchen, 2 bathrooms and a powder room. The first thing he said when he was selling me the package was "we start at the top and work down". i said, " i just want to make sure we get the tile floor, the base boards and the cobwebs on the ceiling fans. i have spent the last 3 hour mopping my own tile floors, vacuuming the stairs and the cobwebs are still there. He came over to inspect what i was saying and proceed to humiliate the young cleaning girl and when i told him the problem was on the way He miss represented his business to me, he told me to stop insulting him and walked out. As he left he called me a ### and other expletives all the way down the walk way. Please don't use them. The owner is rude, miss leading and is a crook. They charged me $341.00 for nothing.


  • Mi
    Michelle Henson Jun 03, 2009

    If you reported this guy to the BBB, it sure isn't showing up. In checking with the Better Business Bureau for your area, it shows this guy has no complaints against him for the past 36 months! You should check to see why your complaint didn't how up! You should also report him on the [redacted]. The only way to make a dent in this guy's business is to really get out there on the web and make him pay for it. It's obvious he is a bully and a con-artist and is used to dealing with women (most men aren't the ones calling to have their houses cleaned!) so he uses fear and manipulation -- and resorts to name calling when all else fails. What a HUGE creep. By the way, his home address is 4455 Pinchem Lane, Rescue CA 95682. His wife's name is "Ludmila". Good luck.

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