The complaint has been investigated and
resolved to the customer's satisfactionResolved Medicus - California, Vista — Charging card too much
resolved to the customer's satisfaction
This company is a piece of work, ordered 1 stack and tilts, site said order another for 1.00, free trial for 30 days, no confirming email, no invoice with the product, expected less than $20 charge, got $87 charge. We called and they advised return it and they will credit account. We found so many complaints about them we made sure to send and get a signature. They told us at first that we only returned 1 of the 2 items, then they said they refunded $6 which was for the 2nd item, and that they didn't know why we were charged that much so soon. They never have a "supervisor" around, they gave a return address different from what what is on their site. Their domain is registered by proxy, it took a lot of yelling and they finally returned 70 more dollars however, they will of course be keeping $9.99 shipping and handling. What rip off this company is. DON"T EVER ORDER HERE. also if you do, get your cred. card # changed as I read other complaints that they come back a year later and charge something else but via different company, like they leak your credit card to some 3rd party. Yeah right. I'm sure it's them.