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Massland Group Complaints 6

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9:30 pm EST

Massland Group Not as advertised - fraud, misrepresentation

Scammed over $30 million and counting from Australian people

See link for full details.

https://andreadavies.com.au/guru/mark-rolton/

Mark Rolton’s Company is Massland.com.au Has No ASIC AFSL financial advisory dealers license - no real estate lincence, he also blatantly offers wealth advice - but disguises it as education- through books, useless rip off courses and webinars - like all the wealth gurus do. Fraudulent misrepresentation, false and misleading advertising, failing directors duties. Breaching [sic] corporates Act. Deceiving and lying to customers. Overpromising, false results statements, fake testimonials to lure customers. He tricks people to buy his dodgy, useless $5000 how to make millions course/ system that he promises will make you a property millionaire in one year or less - he makes his money from selling the expensive useless course/ system that he ripped off from the internet and he never delivers on his joint ventures.. front running customers to get better deals for himself.. the customers are left broke and disillusioned

Don’t fall for his sales pitches ! He only wants your $$$.

Hopefully he will be stopped

Desired outcome: Return the $30 million scammed.

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10:31 pm EST
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Massland Group Don't honour refunds of deposits taken

Mark Rolton Massland are among the spruikers who travel far and wide preying on the Aussie Battlers who are looking for the answer to their property struggles, sign up now, don't miss out.
Give them your credit card details and pay the small fee of $5, 000 for their introductory course and let them convince you that you need the pro edition course conclave that will have mark rolton fund your deal.
What's that you can't keep up with the repayments for the $34,700 conclave course?
Well you can attend the 3 day bootcamp another year but you're not entitled to receiving any of your deposit back no matter your circumstances. They will follow it up month after month to pay the remaining fee to attend the course another year when you have paid the outstanding balance, but are unwilling to refund any of your hard earned money.

$34, 700 in total for the Conclave course. $12485 in total was my deposit including the introductory Massland course of $5, 000.
The Mark Rolton Massland Conclave selling point is that you will get Mark Rolton funding for projects you find.
This is their number 1 marketing technique Australia wide to anyone without enough cash to do a deal of their own.
For a small deposit and a remaining amount that can be split up into 12 easy payments, you can pay what you have saved up and have Mark Rolton fund YOUR deal, only $34, 700 for singles.
Unfortunately it wasn't until after attending the hype Seminar where Mark pulls up in his latest high performance sport car was when I started doing my own due diligence on Mark Rolton. Among the pages and pages of negative reviews on Google, Facebook & Complaints board, I wasn't able to find one person who had their deal accepted by Mark Roltons Massland or one positive review of their experience with either of the two courses on offer.

I was stupid to trust someone who asks for your credit card details on the first date. I am still seeking my refund unsuccessfully as of yet and stress to anyone thinking this is the answer... It isn't, you can't pay for a course and think it's going to fix all your problems or push you into the right direction where you start transacting on on these property deals. Focus on yourself and what you need to make things happen, rely on yourself and take action! Please Educate yourself, the internet is free and you don't need the next big course to become successful.
Mark Rolton preys on a certain Australian who doesn't know where the next step is and it's really sad to see all the same people in the same position throw what money they do have at a course that isn't going to fix the small problems that need to be taken care of first.
TAKE ACTION & STAY AWAY FROM MARK ROLTONS MASSLAND

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Tea Saunia
Camira, AU
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Dec 22, 2020 7:50 pm EST
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HI, I rang Massland Group how to join the group and they said they will send me a form to fill . I did not filled the form because they put me in level 2, which $6000 without my consent. I want the to join level 1 which is $3000. So I sent them an email complaining about that, but they never answered my email but still withdraw almost $500 month. I was angry of that and I did not sign an AGREEMENT FORM. I stopped them from withdrawing money out of my account, but it was late, they withdraw $4000 out of my account. I want all my money back because I have every reasons why I did not signed the agreement form.

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9:45 pm EDT
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Massland Group Masslands property options coaching, training and joint venture program.

Lots of talk but no substance to the training. Lots of mindset stuff, which is fine if I was paying for a personal development seminar. I met past students who said Mark Cherry picks deals and then somehow reworks the profit more in his favor. I mean it's already 65/35 in his favor. So he gets you to pay to partner with him. We do all the leg work, he picks the ones he wants to do, then he screws the student. Nice teacher. Not very ethical. it seems he wants you to pay him to do his course and buy his properties. Students are not partners, they are just another revenue stream. (scam artist) More ethical ‘gurus' like Dymphna Boholt openly criticize Mark for selling his own properties and sees this as a conflict of interest. Which of course it is. Unprofessional

Staff are very helpful in the sign up process then disappear in the support area. Again it's all about what they can get out of you not how much value they can deliver. So far I've received no value for my money.
Beware: this company is simply after your money.

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Daniel Brewer
US
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Mar 06, 2022 10:01 pm EST

We have decades of these charlatans and you'd think by now the tell tale signs of their business models would warn people not to give them money.

They have no morals.

Is Massland Group Legit?

Massland Group earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Massland Group stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Massland Group's reputation as a trustworthy leader in their field. Customers can rely on Massland Group's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Massland Group. The company provides a physical address, phone number, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Massland.com.au has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Massland.com.au has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Massland.com.au regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Massland Group.

However ComplaintsBoard has detected that:

  • The website belonging to Massland Group has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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8:11 pm EDT
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Massland Group Sham company-profits from courses not property

I saw a webinar presentation hosted by Mark Rolton of Massland, promising to partner with him on deals. Where we find the property, he pays for the DA and we split the profits when on sold. This sounded good so I booked a call. I heard all the sales person had to say but told them I wasn't interested in the course I wanted to become a money partner. I already understand options and have done some property deals already. I was looking to do bigger projects and wanted a money partner. The salesman was very smooth talking and although I said I wasn't sure and I needed to think about he convinced me I could start with a payment plan then pay in full in a couple of months to receive the discount as it was the only way to partner with Mark. I still didn't like the idea that I had to pay Mark to bring deals to him, but for some reason I gave the sales person my credit card. It's only been a couple of months and I realized I have other options for money partners and don't need to pay someone to share deals with me so I asked for a refund of the 3 payments I already made. Not only did they NOT acknowledge my request, they continued to take money out of my account. I called the accounting department and even emailed management but nothing. No response. So apparently they are happy to talk to you if they can take your money, but not happy if they have to give it back.
Warning: stay away from Mark Rolton - Massland and their associated company knowledge source. If they really make so much money from property why do they hold on so tight to course fees. Sham

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Massland Group Massland warranty worthless

Massland

After being targeted by a very persuasive webinar presentation hosted by Mark Roulton of Massland, I found myself curious enough to fill in my contact details. I soon received a phone call from a very smooth and slick female sales rep urging me to sign up. If I sounded hesitant, she assured me that I would be absolutely protected by a 30-Days Money Back Warranty during which I would receive a full refund with no questions asked if I were to feel dissatisfied in any way. During the said 30 days period, she promised I would be given the opportunity to try out their software and to review the self study materials. On the strength of her promise and the assurance provided, I allowed her to debit $337.00 from my credit card - as my 1st installment - and in order to begin my 30-days Money Back Free Trial. That day was 5th July 2016.
I waited for more than 3 weeks but I never received the promised software or the password access to any online software. As for the study materials, I understand it got lost in the mail. I then went on an extended vacation to Queensland and gave them details of my new mailing address which is a security gated community where no strangers are allowed but letter boxes of all residents within are provided and prominently located at the security gate for the ease and convenience of the postman. For parcel delivery, the postman can therefore easily leave behind a card advising how and where the recipient can proceed to collect the parcel. However, to date, there has been no advice from Aust Post advising me of any delivery of Massland's learning materials.
I complained but to no avail. Finally, feeling exasperated, I rang and wrote to the company on 29th July informing them that I wish to exercise my right to cancel and terminate and requested a refund under the company's Warranty.
They agreed to my request but only if I returned their learning material but how am I able to return something I have not received? When I wrote and rung the company again, they promised that someone would contact me but nobody did.
It is now already 22nd August. To date, they have still not refunded my $337.00.
So if anyone out there is being targeted by Massland, please beware! Be extremely careful for their warranty, promises and assurances mean nothing!

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ravi650
US
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Mar 06, 2017 1:22 am EST

Please report this to the credit card provider for a refund

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8:29 pm EDT
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Massland Group Over promise under deliver

Tread carefully if you are considering the Massland Options programs which are promoted by Mark Rolton. The theory is sound but the stage numbers and promises are wildly unrealistic in most cases. Also be aware that there are differences from State to State in terms of how the theory can be applied and Mark Rolton is from Queensland. Mark Rolton is a self confessed opportunist but his earnest stage presence can be very alluring. People are attracted to the notion of partnering with Mark and Massland but the bold promises of funding and endless assistance seldom materialise unless a deal is incredibly profitable and even then word has it that Mark renegotiates deals further in his favour and the student still has to find and secure their own finance. Mark is not known to put his hand in his own pocket for deal money. In effect Mark is creating a troop of energetic deal hunters who pay to attend his courses, then work incredibly hard to find deals (if they are lucky) and then take their best deals to Mark to cherry pick at will. If you want to level the playing field then just attend his free events. There is little more information presented in the paid courses even to the level of his Conclave course which costs tens of thousands of dollars. If your enthusiasm is still pushing you towards his courses and his amazing promises, make sure you secure the names of three of four people in your State who have succeeded with his methods and importantly one or two who have struggled. Do this before you hand over the cash - this will give you a much more realistic perspective, perhaps even shock you; but you will be hard pressed to get this information.

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Glauco Luz
US
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Mar 11, 2022 1:39 am EST

Hello! Let me give all some real facts about Massland.

In 2009 I paid a small fortune (at least, for my reality), and became “Massland Graduate”. During this ‘course’, they convinced me that I could become rich and showed their “Automate Your Wealth” plan.

I believed them and in 2015 I bought one of their properties in Doolandella, QLD. In their colorful brochure they stated that “Currently the median sales price of houses in the area is 393,000.” Wow! I believed them and when they offered me a house in the same area for a “bargain” of ‘only’ $340K, I closed my eyes and I bought it! I thought this was my opportunity to make real money on this property market….

So, I paid $340K (I am still paying the bank) to Mr. Mark Rolton and quickly it was tenanted. However, after 7 years the market value is not superior to $300K if I luck because is a house in a townhouse complex with almost 80 units. That means, you always have other sellers competing with you on the scarce buyers.

I guess it’s clear to conclude that only Mr. Rolton became richer. My advice is not to be stupid and naïve as myself and keep him and his associates away from you.

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AndyMcGrath
Sydney Metro Area, New South Wales, AU
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Feb 12, 2021 6:39 am EST

They are all fraudster who are making millions of dollars ripping of idiots who want to go out of 9-5 cycle using property, I have seen 4500+ subscribers on Ian Ugarte, Small is the new big Facebook page who are only allowed to subscribe to his page only if they have paid the $5000 he asks for his online database of self help stuff to get in to rooming house business, if you multiply that subscriber numbers with $5000 its whopping $22, 500, 000, that's a crazy 22 millions dollars, I heared someone ask him if his rooming idea is so good why he does not do it himself, to which answered he is doing 50 million dollars land subdivision projects, now you know how he finance those mega projects. No wonder others like him Mark Rolton (make huge commissions on the deal you bring to the table by doing all the leg works for him and give you 1 percent of that chunk you thinking wow I made so thousands of dollars in money whereas you made him millions in commission), Dymphna Boholt (She makes money on every deal and property you buy through her or her network of agents and brokers who gives her a cut), they all have become millionaire by ripping us nine to fivers who work their _ off to make them all multi-millionaires.

Wake up people and stops getting fooled by flashy cars, private jets and enormous mansions in the background they throw at you as a bait, you can all get them on rent and film a nice video of yourself if you like for that $5000+ you give them for subscriptions, as that is exactly what these people did when they were not a millionaire and were broke, not the sad made-up story of struggle to riches they sell you to win your heart.

You would ask how do I know so much because I know how they create these scams and I could have become one of them and made millions, but I am not that kind of person. Ripping some innocent people off through Facebook and Social medias (who are so cheap now a days lilke 50 cents per click), and living like a king does not make you a human, they are called a leech or parasite, who lives of others blood.

Feel free to message me if you have any questions.

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Kevin Mcmillin
US
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Jul 02, 2020 11:04 pm EDT

Mark Rolton is more concerned with how white and perfect his teeth are than doing any deal with anyone unless it is where he gains the most. I went to one of his seminars and it was a joke. When he was questioned about some of his information he told someone to MAN UP. Really just answer the question. SMARMY and Arrogant because he thinks he is better than you because he has money. If that is what money does for you then no thanks. I am a builder myself and at no time do I treat any of my customers or clientele the way he or massland staff treat so called attendees to his sham conferences. Each stage you have to pay more and more...thousands of dollars where as if you kept the money you would be better off...beware people it is a sham.

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Joel Briz
US
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Nov 18, 2020 2:48 am EST
Replying to comment of Kevin Mcmillin

I agree, I have been to these seminars many times and found it to be hyped up sales and information. I was thinkin of doing the course a while ago, but talked to people who have done it and had deal, they said to not rely on options, only 1 in 100 may work. This was what Craig Christie a property expert said to me.

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David Kranjc
US
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Jul 04, 2021 9:53 pm EDT
Replying to comment of Kevin Mcmillin

Interesting- The conclave is expensive and listening to the whys some people are really struggling, they absolutely do need help but getting the deal is the hard part - everyone needs help focussing on that so they are not out of pocket..

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jasper18
AU
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Nov 27, 2019 4:44 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I haven't personally had anything to do with Mark Rolton or Massland, other than seeing his persuasive webinar, but after a brief google search, I'd suggest caution. While it's true that online feedback isn't always as genuine as it may seem (be it positive or negative), I do start to worry as soon as I see media releases from Govt departments suggesting companies did more than just make an honest oversight...

Hope this helps.

https://www.commerce.wa.gov.au/announcements/unlicensed-property-management-firm-fined-massland-asset-management-pty-ltd

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Daniel hain
US
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Apr 23, 2019 3:29 am EDT

I have found the massland material only as good as the effort you put in
You can’t blame the system if you don’t work the system
I havnt not made a deal work yet, but Iam fully open to day I havnt been 100% at it
I am glad for my investment in the education
All the best to everyone

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Lyn Stebbins McQueen
US
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Jan 25, 2019 1:03 am EST

Mark Rolton and Massland are without a doubt, corrupt individuals and an organization. I agree with the above posts about the lies about refunds as I have tried from day one
to obtain a refund and been fobbed off over and over again. When finally someone called me they were highly manipulative, passive aggressive in advising me that i was the one
with a problem, and not them. While i phoned within what they advised was acceptable to ask for a refund, the boundaries changed constantly and whoever took the phone call was unable to handle the request and 'someone would get back to me' ... ha ha of course they never did and when i did receive a call back months later i was told no way would they refund as i did not ask within their guidelines... what a manipulative joke.

When i purchased i was promised mentoring and ongoing support and not one phone call in six months until i put in writing my request for a refund, after all other forms of communication resulted in no response. I phoned numerous times and asked for help and support and received not one phone call back ! (at least ten calls, which they now totally deny ever occurred ! total lies and corrupt practices. So they sell a program that is five years old, with specifics about where the market is in 2013, (sold to me in 2018) wont answer phone calls, all their promises of mentoring and ongoing support totally non existent. Do not have anything to do with the corruption and lies of this organisation.

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Weevqueen1
AU
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Feb 17, 2019 2:19 pm EST
Replying to comment of Lyn Stebbins McQueen

Wow! Or should say 'oops'. My first deduction of part payment is scheduled this Thursday, I'm freaking out by these complaints. What the heck is going on.

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Massland Team Member
AU
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Mar 10, 2019 5:37 am EDT
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Replying to comment of Lyn Stebbins McQueen

Hi Lyn, please contact our office and we'd be happy to discuss any issues. We're always keen to hear feedback, address any issues and endeavour to resolve to your satisfaction. Look forward to hearing from you, Massland Customer Service.

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David Kranjc
US
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Jul 04, 2021 9:47 pm EDT
Replying to comment of Massland Team Member

Interesting…

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BossJungle
Melbourne, AU
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Mar 28, 2022 4:09 am EDT
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Replying to comment of Weevqueen1

How did you go with Mark Rolton - Massland?

I’m interested to know - because I find Mark to be honest and transparent.

I reckon he could get hard on projects if things aren’t going to plan but that’s around the board with all builder - its a huge commitment doing a development and its a lot of work - especially dealing with people that have never even raised a hammer in their lives let alone doing a development, I know I would get very frustrated.

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melcan21
AU
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Aug 06, 2018 2:39 am EDT

I am not getting when reading your responses to these complaints that there are many people saying that massland is taking peoples money but not refunding them. Then massland is responding saying they have refunded them the money well before they complained on these posts. You guys obviously are lying as these people would not have taken the time to complain on here to begin with if you had refunded them the money that had given you.
I had an appointment with you guys tomorrow, but now I am cancelling. Don't need this rubbish in my life. You can get better info off you tube for free.

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Massland Team Member
AU
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Aug 09, 2018 8:26 pm EDT
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Replying to comment of melcan21

Hi Melcan21 - please be assured that our organisation always refunds deposits on request. All deposits are held in trust accounts which are non-interest bearing accounts - this is by law, and not something we would ever compromise. Massland does not make any money from holding deposits, and makes every endeavour to refund promptly any of our clients who change their mind, or cannot secure finance. All the very best, Massland customer service.

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Weevqueen1
AU
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Feb 17, 2019 2:24 pm EST
Replying to comment of Massland Team Member

OMG! What's going on with all these complaints going on they're freaking me out. My first deduction of part payment is due this week Thursday. These complaints are confusing me.

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Felisa Munck
US
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Aug 12, 2021 7:03 am EDT
Replying to comment of melcan21

Haha we said lol

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Massland Team Member
AU
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Sep 04, 2017 6:13 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi EM - thanks for your feedback, we're always happy to hear about our customers experience with Massland and make any adjustments or improvements. We do our best to provide as much information as possible to help our potential clients and investors decide if Massland is the right solution for them. Occasionally, a team member may not have all the answers, but we'll always try hard to help our investors get the information they need and our website also has a lot of background on Massland. If we can help answer any questions, I'd encourage you to contact our office on [protected]. All the very best in your investing. Massland Customer Service

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EMai
AU
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Aug 26, 2017 7:28 am EDT

I think that if you can interview future students and except a decision on the day that you can also answer real questions without being told that we are defensive. Real questions like; how many staff and what are their experiences they can offer? Where can we see financial figures and deals already processed? How long has Massland been trading for? This is all very simple questions. Maybe the consultants that so easily read of their sales script can also learn some company information and facts to answer if asked. Maybe the question should be: Is Massland and Mark Rolton right for me rather than are you right for Massland? You will have a higher strike rate with hopefully more success than just hoping that the average person would invest in the training material. Thats what we really are paying for. Not financial growth or freedom per say.

EM
Victoria

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Massland Customer Service
Gold Coast, AU
Send a message
Aug 29, 2016 3:47 am EDT

Hi Thuy
We fully refunded your deposit in May 2016 and made several attempts to contact you by phone. If you have any other enquiries or concerns, please don't hesitate to contact us, . Sorry you're unable to invest with Massland at this time. All the best, Massland.

Overview of Massland Group complaint handling

Massland Group reviews first appeared on Complaints Board on Apr 3, 2014. The latest review Not as advertised - fraud, misrepresentation was posted on Feb 24, 2022. The latest complaint Don't honour refunds of deposits taken was resolved on Nov 04, 2020. Massland Group has an average consumer rating of 3 stars from 6 reviews. Massland Group has resolved 3 complaints.
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  1. Massland Group Contacts

  2. Massland Group phone numbers
    +61 755 317 822
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    Level 1, 1095 Gold Coast Highway, Palm Beach, New South Wales, 4221, Australia
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