Masco/Master Plumbing/Waltec Canada review: No answer calling masco customer service for over a week 100+ times

I have an increasing worsen dripping waltec bathroom faucets that are supposedly having a so-called lifetime warranty. These seemingly defective waltec faucets have only been installed for 5 years or less yet they started having issues since a few months back & now the dripping is turning like a small stream. Over a week now, 100 + calls have been made calling waltec/master plumbing/masco canada at different numbers yet apparently to the same calling center as the recorded messages & addresses are all identical. I have been holding on my every 100+ calls since a week ago from 5-12 minutes each & every time I kept receiving the same recorded message that their associates are currently helping other customers regardless what time I called. Seems to me that masco/master plumbing/waltec canada does not care about customers who prefer disclosing personal information only over the phone but not on any of the tricky & unsafe online preform. Consequently, other than keep telling us to try their online chat for ' faster response time', my own experience seems to tell me that there are actually no longer any real people manning their phone calls & they pretend that they still do!