Menu
Categories About us Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
CB Internet and Software Loom
Loom
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
Loom Customer Service Phone, Email, Contacts

Loom
reviews and complaints

Loom's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.loom.com
www.loom.com

Learn how the rating is calculated

4.2 4 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category

Loom reviews 4

ComplaintsBoard
E
12:00 am EDT

Loom Mixed Experience with Loom

As someone who has used Loom for a while now, I have had a mixed experience with the platform. On one hand, the screen recording feature is quite handy and easy to use, allowing me to create informative videos for my team. However, I have encountered several technical issues, such as videos getting cropped automatically or the software lagging constantly. The customer support, unfortunately, has not been very helpful in resolving these issues. Overall, while Loom has its benefits, the inconsistent performance and lackluster support have left me feeling frustrated at times.

Read full review of Loom
Hide full review
Helpful? 2 0
Share
More
Send message
Copy link
Report
  1. Pros
    1. Quick, intuitive video messaging
    2. Seamless integration with tools
    3. High-quality screen & cam recording
    4. Robust analytics for viewer insights
    5. Efficient team collaboration features
  1. Cons
    1. Limited editing features post-recording
    2. Privacy concerns with video sharing
    3. No live streaming functionality
    4. Potential for reduced in-person communication

Is Loom legit?

Our conclusion: Loom stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Loom's reputation as a trustworthy leader in their field. Customers can rely on Loom's services, assured they're dealing with a highly reputable and fully legitimate company.

Loom earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Loom has registered the domain name for loom.com for more than one year, which may indicate stability and longevity.

Loom.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Loom.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Loom.com you are considering visiting, which is associated with Loom, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Loom as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Loom website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

About Loom

Screenshot Loom
Loom is a video messaging platform designed to help users communicate through easily shareable videos. It offers screen recording, camera, and microphone integration to create instant video messages. Ideal for work communication, Loom aims to streamline feedback, explainers, and team updates.
How to file a complaint about Loom?

Here is a comprehensive guide on how to file a complaint or review about Loom on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If you don't have an account, create one to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Loom in the 'Complaint Title' section. Be concise and clear about the problem you are facing.

4. Detailing the Experience:
- Provide detailed information about your experience with Loom. Mention key areas such as transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents that can strengthen your complaint. Avoid including sensitive personal data in these attachments.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking from Loom.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included to effectively communicate your concerns.

8. Submission Process:
- Click the 'Submit' button to submit your complaint or review about Loom on ComplaintsBoard.com.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com. Stay informed about any progress or resolutions regarding your issue with Loom.

Follow these steps to effectively file a complaint or review about Loom on ComplaintsBoard.com.

Ratings on other sites
Trustpilot
Trustpilot
1.9
70 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

  1. Loom contacts

  2. Loom emails
  3. Loom social media
Loom Category
Loom is related to the Internet and Software category.
Loom alternatives
Focusmate 1 review Workana 3 reviews WhatsApp Business 20 reviews TunnelBear 7 reviews LiftMode 5 reviews

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.