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Live Nation / Ticket Master

Live Nation / Ticket Master review: Credit not working

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1:10 pm EST
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I purchased 4 tickets Journey Concert 2020 due Covid was canceled. I took the Credit Offer 150% They state Credit can be used multiple times to purchase tickets until full amount used. I 2 purchased tickets and I still have over $316.00 on my credit I tried to purchase 4 tickets for a concert at Tinley Park Wich was less than my available remanding credit and it states I used this code I have e-mailed several times thru my account and fan e-mail link live nation e-mail and get robotic e-mail responses that do not pertain to my issue I really need to talk to a live customer service rep none of the phone numbers give you a person any more Help?

Desired outcome: To get a good contact number of a person live nation who can help or get my money if I cant use my code

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