The complaint has been investigated and
resolved to the customer's satisfactionResolved Little Miss Princess Party Princess Characters — Bad service/Bad Business
resolved to the customer's satisfaction
My neice was turning 2 years old and she loves the disney princesses. We contacted little miiss princes party to ask if they would be able to provide belle for the party. They said they coudl for the date and time of the event, as well as location. We sent out invites and informed everyone including my neice that a princess would be at the party and all of the kids were excited. I talked with the owner Laura Kelleher, and she confirmed everything, took my payment of 100 dollars. The day before the event I get a call and email from Laura, who is suppose to be the owner saying that the character who played Belle, was afraid to come into the neighborhood of mattapan at 4 in the afternoon and questioned was it safe and cancelled the event at the last minute. Laura shoulld have confirmed this with her employee prior to confirming with me the client and taking my money. Needless to say her company left a 2yr little girl and friends with out a princess character for the party because it was being held in the inner city and they were afriad to come into the city. Although this was a nice party of mattapan she didnt even take the time to find out. I guess inner city kids dont deservce a princess at their party or should not be treated the same as wealthy suburban kids. I am very upset with this compnay and would not recommend anyone use them. Laura was not help and did not see to care that htey were cancelling the before the event. Stated belle was 18 and didnt get her parents permission. IN all the service was bad to begin with, with her multiple emails asking the same questions and phone calls prior to cancelling on me the day before the event. THEY SUCK!