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CB Utility Services Review of liquidation centre of australia
liquidation centre of australia

liquidation centre of australia review: kitchen scammmers 69

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Author of the review
7:51 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

they are scammers, they collect deposit money under false potences and promice to deliver the products(Kitchen) which never arrive and they scam you out of your deposit money by system of manupulation and tricks, never deal with them . a court action started against them as the result.
more info will be soon provided

Update by newkitchen
Nov 13, 2010 8:01 pm EST

liquidationcentreofaustralia.com.au liquidationcentreofaustralia.com.au
are scammers and they didn t prove the opposit after many discussion to return the deposit money, they declined, and court action is necessary but will take time and untill then many people will be decieved that s why we have to thank the site who prived us with the means to voice our concern and warn the public not to use the so called :liquidationcentreofaustralia.com.au liquidationcentreofaustralia.com.au

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

69 comments
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Unhappy kitchen install
gc, AU
Jun 12, 2014 10:47 pm EDT
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Very disorganised! i wish i had of seen these comments before i signed with them. i got the kitchen but it ddoes not fit, it does not include, plumbing, tiling, or splash back, electrician, communication was terrible, service very poor, kitchen quality is average for the price to be honest and they made a mess of my house in the process, i should charge them for the professional cleaning! dont use these people they are out to make a quick buck with their old school sales methods and poor products.

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banderson2
Gold Coast, AU
Jan 29, 2014 7:52 pm EST
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These guys are nothing but dodgey, they have been ripping people off for years, I look forward to my day in court with them.

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MAD MAX79
, US
Jan 29, 2014 6:59 pm EST

Took this in & they ripped it up... IT AIN'T OVER!
Our kitchen was measured twice by Garry & we never made any changes after the second measure.
1) The oven could not fit in the space left for it. We had to remove the cupboard & move it over, cutting into the architrave around a door.
2) The plans had not been updated from the first measurement to the second measure, so the breakfast bar was put in wrong, therefore it had to be removed & put in correctly leaving holes & gaps to be filled & covered all over the show.
3) There was not enough room left for the fridges to fit in (width or height) so it all had to be pulled down, moved over with infills put in. Due to it not being high enough we had to get the stainless steel fridge surrounds cut down to fit.
4) Due to the measurements (as above) being wrong John had to cut a large section of the back left side pantry out, so we had a large hole all the way down the left side of the back of the pantry which we had to buy the materials & fix ourselves to cover the problem.
5) Also due to the above problems the kickboard did not fit, so up to this date (1 year from signing this contract) we still do not have a kickboard there.
6) In the corner near the sink the bench top was not long enough & we have a gap of about half an inch between it & the wall, making it very difficult to cover the fault which we are still trying to do.
7) The end panel of the breakfast bar was damaged when it arrived. I was there when John's assistant opened it. I told John not to put it in as the kitchen had enough faults already & i was not going to have a large gash showing in full view as well. My daughter & i returned it to you & was told you would get it all fixed at your expense, after several weeks you still had not done this so John collected the panel & got it fixed & installed it. The bill for these repairs i handed to Garry myself.
8) We also never got the sink & tap promised but we don't want them now.
9) Garry never once returned a phone call. If i rang & asked a question or left a message he only replied via email, days after the fact.
We have no complaints about John's work, he did the very best he could with what he had. But when we start on our upstairs kitchen your company will not be considered nor will we be make any reccomendations to any one about your company. We have already been asked by many people who are looking to renovate/build & we have told them the truth. Once you got our money, you were no help at all.

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Paul Jorgensen
Gold, AU
Jan 28, 2014 7:46 pm EST

I purchased a new kitchen through these people in early 2013 and I'm very happy with their professionalism and the overall quality of the kitchen. Their paper work was very thorough and I new exactly what I was committing to at all times and they delivered every time.
They saved me almost $4500 on comparable kitchens from other suppliers on the Gold Coast.
They also organized a contract installer who was most satisfactory and Trade Kitchens kept in touch while the installation was going on to ensure everything was ok.
I have recommended these people to several friends and have no hesitation in recommending them to more.
Happy customer, Paul from Southport.

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nerang liquidation
Gold Coast, AU
Jan 28, 2014 7:16 pm EST

testimonial
We would like to say how pleased we are with our new kitchen.
The service proved by Nerang Liquidation Centre was first class. Courteous and helpful staff guided us through the process. The design, measuerments and quality, all met our expectations. Margaret & Ian, Mudgeeraba

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nerang liquidation
Gold Coast, AU
Jan 28, 2014 7:10 pm EST

Testimonials
I would like to thank you all for my New Kitchen, it is exactly the way I wanted it to be. I could not be happier, Many Thanks to you all.
Regards Marlene, Currumbin Waters
Just a quick email, we are extremely happy with the new kitchen, it has come up better then we expected. Thanky you for all your assistance, Sandy G, Surfers Paradise

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banderson2
Gold Coast, AU
Dec 29, 2013 7:13 pm EST
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I agree with every word spoken against then they are nothing but theives

edward1
edward1
Brisbane, AU
Jun 05, 2013 11:32 pm EDT
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I Stick to my view about this Nerang liquidation Centre dishonesty ?
One lawyer commented " are they going to liquidate peoples blood or what? their name would tell something!?
I stick to my guns I m not saying other than the truth and peoples are the judges

edward1
edward1
Brisbane, AU
Jun 05, 2013 11:25 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Truly I would add my comment that customer did suffer with Nerang Liquidation Center
Truly I would add my comment that customer did suffer with Nerang Liquidation Center
Truly I would add my comment that customer did suffer with Nerang Liquidation Center
Truly I would add my comment that customer did suffer with Nerang Liquidation Center
Truly I would add my comment that customer did suffer with Nerang Liquidation Center
Truly I would add my comment that customer did suffer with Nerang Liquidation Center
Truly I would add my comment that customer did suffer with Nerang Liquidation Center

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Fool Me Once112
Gold Coast, AU
Jun 04, 2013 10:33 pm EDT

Totally agree with everything negative that has been said against nerang kitchens. I was sold to by Phil who is useless and told me lie after lie about an installation that is still incomplete (9 weeks later!). Aaron did my installation and his workmanship was pretty poor. They aren't even that cheap if you do your research. Stay away!

edward1
edward1
Brisbane, AU
Apr 15, 2013 2:07 am EDT
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Truly I would add my comment that customer did suffer with Nerang Liquidation Center

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Unhappy Kitchen Customer
Nerang, AU
Apr 12, 2013 8:57 pm EDT

I totally agree with all these complaints regarding Nerang Liquidation Centre/1/2 price Kitchens Nerang, or whatever else they want to call themselves. We have had similar problems. I also wonder how people can make good testimonials dated 31/10/13 and 1/11/13 when it is only April 2013?!?!

edward1
edward1
Brisbane, AU
Feb 15, 2013 11:42 pm EST
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Leah McLoughlin I feel sorry for you, it was easy to google their name before you been tricked with them

if u want me to talk to you let me know

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edward1
edward1
Brisbane, AU
Feb 15, 2013 11:25 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Leah McLouglin I agree with you, and this is why this site is the way for the truth to be told, and let others know and be warned ..at least put those scamers on hold .
My news is the above complainers took Neragn Liquidation to court and won their case if you require further info let me know

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so sick of dishonesty
Coomera, AU
Feb 15, 2013 10:01 pm EST

My kitchen was ordered in feb 2012 with Aaron. Aaron informed me that the installation was him and he was the kitchen company. He also stated "he could never let anyone down. Aaron sold and measured ordered and installed the kitchen leading us to believe he was the "company" . He wore the company t shirt and assured us that he would handle to project till completion.
PROBLEMS: two different color and size stone bench's (twice).
Counter top and cupboards incorrectly measured (short by 18cm both top and bottom). Did not end against the wall.
Wine rack AND cupboard missing. Then damaged ceiling and walls by Aaron when he was to remove faulty workmanship.
Kick rail damaged.
Cabinets not finished around dishwasher.
Capping missing around range hod, leaving exposed plaster board and pipes.
Damage inside pantry just to name a few of the many, many. issues.
I have tried to rectify all these with Aaron and Garry and found them both to constantly give conflicting stories. They both give negative feed back about each other. Neither will take responsibility for the disgusting state my dream kitchen is in. They have there money and i am left with a disastrous mess.
DO NOT USE THESE PEOPLE. my issues are still outstanding.

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Leah McLoughlin
Highland Park, AU
Feb 15, 2013 4:39 am EST
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THERE ARE 3 NAMES THIS COMPANY TRADES UNDER:
* NERANG LIQUIDATION CENTRE
* LIQUIDATION CENTRE OF AUSTRALIA
* SORRENTO QUALITY KITCHENS

AARON GREGORY WAS THE 1ST POINT OF CONTACT WITH THE PURCHASE OF OUR KITCHEN. I HAVE ONLY RECEIVED COPIES OF OUR INSTALLATION AGREEMENT AND CONTRACT PAPERWORK WELL AFTER KITCHEN HAS BEEN PAID FOR.
AARON WORE A COMPANY UNIFORM AND I HAVE LATER FOUND OUT THAT HE IS NOT LICENSED TO INSTAL AT ALL.

Address: 14 Spencer Rd, Nerang QLD 4211
Phone:[protected]

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Leah McLoughlin
Highland Park, AU
Feb 15, 2013 4:34 am EST
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MR AARON GREGORY DOES NOT HOLD A LICENCE TO INSTALL- AS PER AUSTRALIAN BUILDING ASSOCIATION.
IF YOU CLAIM TO HAVE ONLY QUALIFIED SUBCONTRACTORS, YOU SHOULD CHECK THEIR QUALIFICATIONS FIRST.
AARON WAS THE FIRST POINT IN CONTACT WITH OUR KITCHEN SALE AND PURCHASE. HE EVEN WORE THE SAME UNIFORM. AS SOON AS WE HAD A PROBLEM HE NEVER RETURNED CALLS AND JUST DISAPPEARED. WE LATER HAD TO DEAL WITH GARY. (BEN WILL WRITE HIS EXPERIENCE)
I'M GLAD WE CAME INTO THE SHOP WHEN THE OWNER WAS IN THERE OTHERWISE THERE MAY HAVE BEEN FURTHER PHYSICAL AND VERBAL ABUSE.
2 MONTHS LATER I GET A COPY OF MY INSTALLATION AGREEMENT AND CONTRACT WITH NERANG LIQUIDATION CENTRE - AFTER OUR MONEY HAS BEEN PAID!
*LIQUIDATION CENTRE OF AUSTRALIA
*NERANG LIQUIDATION CENTRE
*SORRENTO QUALITY KITCHENS
are all the names that THIS COMPANY TRADES UNDER: Address: 14 Spencer Rd, Nerang QLD 4211
Phone:[protected].

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Leah McLoughlin
Highland Park, AU
Feb 15, 2013 4:28 am EST
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I ABSOLUTELY AGREE WITH ALL NEGATIVE COMMENTS MADE HERE.!
MAY THE TRUTH BE TOLD!

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Leah McLoughlin
Highland Park, AU
Feb 15, 2013 4:15 am EST
Verified customer This comment was posted by a verified customer. Learn more

SLIM JIM - please contact me if you wish to dispute what you are calling "BOGUS" COMMENTS. You are probably a good friend of Gary's.
You can contact either myself - [protected]
or Ben Pash - [protected].

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Leah McLoughlin
Highland Park, AU
Feb 15, 2013 4:12 am EST
Verified customer This comment was posted by a verified customer. Learn more

Gary- Can you supply us with the correct thickness of bench top please?

If you want to write the truth - your discussions with Ben in the shop was very unprofessional. From what my partner told me you even went to swing a punch at him. That is no way to treat a paying customer.

You can have as many people write about their story and service from your company. That's fine, but this is our story. Anyone who wants to call me to discuss this, please do- [protected].

You should NOT have MR AARON GREGORY representing your company - and GARY AS A MANAGER YOU SHOULD BE OVER-SEEING all the JOBS that are done in connection with Nerang Liquidation Centre. The chipped and damaged pieces still have not been installed.

The right nails for the handles have not been supplied. Can you supply/post this to me please?

I am glad you supplied all the parts we have asked of you but when we asked about supplying another bench top at the right thickness YOU STILL HAVE NOT DONE THIS.

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Gary Frazer
Gold Coast, AU
Feb 14, 2013 6:34 pm EST

THIS COMPANY HAS DONE THOUSANDS OF KITCHENS ...WITH LOTS OF HAPPY CUSTOMERS.
the price is right...quality kitchens...

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Gary Frazer
Gold Coast, AU
Feb 14, 2013 6:28 pm EST

23/10/12 Heather, ...Robina ...THIS COMPANY HAS DONE MORE KITCHENS THAN ANY OTHER, THATS WHY I
PICKED THEM.
5/10/12 Alan ...Mudgerraba...GREAT PRODUCT AND COMPANY TO DEAL WITH
11/10/12 George ...Carrara...Half the Industry Price why wouldnot we be happy
13/9/12 Morry ...Coomera...Saved us Thousands From other quotes
13/9/12 Philip ...Oxenford..."Will Recommend"

From letters on file available for public Viewing...

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Gary Frazer
Gold Coast, AU
Feb 14, 2013 5:59 pm EST

ANOTHER FACELESS PERSON...
HIDING BEHIND UNFOUNDED COMMENTS...
I GUESS OUR 1/2 PRICE KITCHENS COULD BE HURTING OUR OPPOSITION...
YOU ARE NOT BRAVE ENOUGH TO COME OUT IN THE OPEN IN FEAR OF DEFAMATORY LAW SUITE!
Testimonials:
7.2.13...Denise, Labrador...FANTASTIC JOB
1.11.13 Glen, Kirra ...WILL RECOMMEND MY FANTASTIC KITCHEN
31.10.13 Joanie, Helensvale...GREAT PRODUCT & COMPANY TO DEAL WITH
All On File to view

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so sick of dishonesty
Coomera, AU
Feb 12, 2013 12:50 am EST

I am about to start action against this company and there employees. Those who have already done so could you please contact me.

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garry frazer
Nerang, AU
Feb 09, 2013 6:08 pm EST

TESTIMONIALS...FOR LIQUIDATION CENTRE OF AUSTRALIA
I would like to thank you all for my New Kitchen, I couldn't be happier...Regards Marlene, Currumbin Waters
I am ecastatic with how my kitchen looks, Thankyou for all your assistance...Lennie Reedy Creek
We are extremely Happy, better than we expected...Sandy G. Surfers Paradise
Phil did a great job with the kitchen design, I would recommend your company without hesitation, Gary & Alyson, Terranora
Courteous and helpfull staff quided us through the process. Margaret and Ian Mudgeeraba
We are happy to recommend your kitchens, Everyone has commented on how great it looks. Chris W. Surfers Paradise
THESE TESTIMONIALS AND HUNDREDS MORE ARE ON FILE FOR VIEWING.

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happy chappy
carrara, AU
Feb 07, 2013 12:10 am EST

I disagree with all the bogus, false and totally untrue negative comments from those people with too much time on their hands.
Liquidation center does not supply bad products as I have bought many kitchens from them over the last year.I think all these complainers are BOGUS.
Signed Happy camper

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Nerang kitchens
Gold coast, AU
Feb 06, 2013 7:08 pm EST

LEAH MCCLOUGHLIN ...REGARDING PAPERWORK...WE LIKE TO PUT EVERYTHING DOWN IN WRITING SO EVERYONE KNOWS WE'RE THEY STAND.

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Nerang kitchens
Gold coast, AU
Feb 06, 2013 7:06 pm EST

REGARDING LEAH MCLOUGHLIN STONE BENCHTOPS...
IF THERE IS A PROBLEM WITH THE BENCHTOPS THE STONE MASON SHOULD NOT INSTALL BUT CONTACT US TO RESUPPLY ASAP

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Nerang kitchens
Gold coast, AU
Feb 06, 2013 7:02 pm EST

LEAH MCLOUGHLIN HAS BEEN CONTACTED BY THE MANAGER GARY FRAZER AND IN AN EMAIL FROM HER, IT STATES SHE HASN'T GOT A PROBLEM WITH GARY OR THE COMPANY AS HE HAS RESUPPLIER EVERYTHING SHE NEEDED,
HER PROBLEM IS THE WAY THE KITCHEN WAS INSTALLED BY A SUB CONTRACTOR MR. AARON GREGORY.
LIQUIDATION CENTRE OF AUSTRALIA IS ONLY THE SUPPLIER OF PRODUCT AND INSTALLATION ARE DONE BY QUALIFIED INSTALLERS IN WHICH WE HAVE QUIET A FEW ON OUR BOOKS.
WE DO NOT CARRY THE LICENSE TO INSTALL

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Nerang kitchens
Gold coast, AU
Feb 05, 2013 9:37 pm EST

These comments we have ask that you identifie yourself, so we may rectifie the problems, we have no record of you on our books, so if these comments which
are repeated are not taken down we will start legal action.

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Leah McLoughlin
Highland Park, AU
Dec 24, 2012 12:59 am EST
Verified customer This comment was posted by a verified customer. Learn more

So Nerang liqudiation Centre have now supplied us with relevant parts for all the chipped and damaged goods we recieved however installation has not been complete. We are still waiting for the Cabinet maker Aaron to complete his job. If you are getting stone supplied through nerang liquidation centre, make sure you check the thickness of your bench tops before it is installed, or else you will have a bench top installed at two different thicknesses. No responsbility has been taken for this. A side panel was chipped during installation possibly of our bench tops and filled in with white silicone. Make sure you recieve any paperwork you have dealings with them as paperwork is very slack.

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Leah McLoughlin
Highland Park, AU
Nov 21, 2012 1:17 am EST
Verified customer This comment was posted by a verified customer. Learn more

I ABSOLUTELY AGREE- THEY ARE SCAMMERS...TAKE YOUR MONEY AND NEVER DELIVER GOODS! THEY LIE, HANG UP ON YOU, NEVER RETURN PHONE CALLS AND MEASURE UP A KITCHEN THEN SUPPLY ONE THAT DOESN'T FIT...AND THEN WANTS TO FIX IT UP WITH A DODGY FIX UP JOB!
THIS NEEDS TO GO FURTHER TO FAIR TRADING...IS WHERE I AM GOING NOW!
NEVER USE THEM...EVEN THE NAME OF THEIR COMPANY SUGGESTS THAT THEIR PRODUCTS ARE 2ND...OR SCRAPS...THEY EVEN TRADE UNDER ANOTHER NAME - SORRENTO QUALITY KITCHENS, OR NERANG KITCHEN CENTRE...BEWARE OF THESE NAMES, BEWARE OF THE MANAGER GARRY AND THE CABINET MAKER AARON...DO NOT DEAL WITH THEM AT ALL!

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Hyland
Nerang, AU
May 08, 2012 1:31 pm EDT

(ANY OUTSTANDING COMPLAINTS)
PLEASE IDENTIFY YOURSELF by giving us your name and address or email address as we have no records of your complaints or any business dealings with you.
We hereby give you 14 DAYS NOTICE to respond to your suggestions after which your review will be deleted.
Signed the directors
Date of notification being 9th May 2012
Date for compliance 23rd May 2012

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Uduwalage
, US
Jan 22, 2012 2:33 am EST

Nerang Kitchen Liquidators are not up to standard. They ring you and tell that they can supply the kitchen half of any quotes. They supply damaged stuff. Their installers are third rate. The installer although undertook to do whole of the job ran away taking a large part of the advance telling me he has to pay his crew. He has not completed the installation and I did not have the kitchen for more than a month. I had to engage others to complete the installation. Never engage Nerang Kitchen Liquidators and their contractors. The contractor who came to my place, measured undertook the work is one Aaron, Never engage him.

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raymondau
Surfers Paradise, AU
Oct 26, 2011 7:23 am EDT
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the saga continue, Half price kitchen to be made, and money taken and no delivery

easy and quick money
i call for channel 7 and channel 9 and any other media from radio to Tv to make the public aware of
scammers like the one at Nerang Liquidation centre
all they do is to liquidate you of your money

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raymondau
Surfers Paradise, AU
Oct 26, 2011 7:19 am EDT
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The show continue, half kitchen price at nerang Liquidation centre continue to sell bogaus kitchen at half price, and they take your hard earning and no body able to stop them
people be warned

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raymondau
Surfers Paradise, AU
Oct 20, 2011 2:45 am EDT
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www.liquidationcentreofaustralia.com.au/main/page_contact_us.html

the same old tricks, they still operating and advertising and consumers affairs dont act untill more and more people fell into the scams

public be aware of all scammers

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raymondau
Surfers Paradise, AU
Oct 20, 2011 2:41 am EDT
Verified customer This comment was posted by a verified customer. Learn more

http://www.liquidationcentreofaustralia.com.au/main/page_about_us.html

scamers of all scam

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raymondau
Surfers Paradise, AU
Oct 20, 2011 2:36 am EDT
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they are opearating under new name now but from same location and same contact numbers and the scam keep rollong for them
any way tghis life in a country where we lost all honesty and dignity ..traders are scamers sellers are scammer and ever body using the law to their advantages

and so on, soon we wiil call the medai to come ino the seen .so all scammers would be exposed

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raymondau
Surfers Paradise, AU
Oct 13, 2011 3:03 am EDT
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your place should be on top of the scammer list all over the place