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CB Education and Training Review of LearningRX of Short Hills, NJ and Montclair NJ
LearningRX of Short Hills, NJ and Montclair NJ

LearningRX of Short Hills, NJ and Montclair NJ review: Fraud and Deception 1

C
Author of the review
7:40 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Fraud and Deception - Stay away from LearningRX!
We signed up at with LearningRX to help our daughter. We made it clear we were specifically looking for substantial improvement in our daughter's short term and long term memory, we were not concerned with her executive functioning, visually processing or any other cognitive issues they claim to improve. We were promised by the owners Monica and Allise that they their program would help her and we signed up for a program with the cost of $10, 000.00 (Ten Thousand Dollars).

About 1/2 way through the program, we voiced our disappointment that we were not seeing any progress. They retested her and several of the results were LOWER than the initial test. The program proved to be more anxiety producing and frustrating for our daughter.

On their website they state "Train the Brain. Get smarter. Guaranteed.

... Well that is not the case. We completed the program and our daughter was retested and the memory issues we originally signed up for were NOT better and we still did not see any improvement. They said their "test" showed an improvement, so they would not refund us and honor their guarantee. They gave us unrealistic expectations and we feel preyed on our desperation as parents searching for ways to improve the quality of our child's life and life skills.

We just came back from a meeting with an attorney and they denied a refund, only offered more training. Our daughter will not return and we have already invested too much time and money into a program that promises a lot and does that deliver the results that are seen in school, life and daily activities.

LearningRX is a franchise that only goes by their tests that has proven to be skewed to their benefit, thereby finding a loop hole so their guarantee is just a marketing ploy.

On top of all of that - they forged my signature for the line of credit!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

1 comments
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The Ogre
Shrekville, US
Jun 20, 2013 1:55 pm EDT

Maybe your daughter just cant improve that part of her brain.

If they forged your signature why dont you press charges against them?