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Telemarketers are BIG FRAUDS.
If their mouth is moving ... you can be sure they are lying.
I would suggest you NEVER TALK to telemarketers.
The telemarketing agent said he represented Qwest, my telephone service provider
and they needed to set up my account so all of the billing would come from the same place.
These are the companies that have represented themselves falsely.
ILD Teleservice INC, [protected] billed on behalf of
(2) CSP Telecom [protected]
USBI Long Distance [protected] billed on the behalf of
(4)LCD Telecommunications, INC. [protected]
I was slammed by ILD Teleservices in March of 2008. . The conversation was recorded for accuracy. In that recorded conversation, I remember stating three times, "Now this is Qwest and nothing will be changed to my Qwest services." I wrote down the jist of our conversation that day, with the date and agent's name. This helped when it came to the dispute.
That month, my long distance service was changed to ILD Teleservices, billed by Telecom, Inc. My Qwest long distance was changed even though it had a pick freeze with a special password. I called Telecom, ILD and Qwest, immediately and told them to cancel the long distance change to ILD. Telecom said I had to talk to ILD. ILD cancelled the service but said I would have to pay because of their recording with me changing my long distance. They played the recording-- it had been digitally changed-- all of the Qwest comments were erased.
That was March 28, 2008, for the next 12 months, Qwest and myself called ILD on a regular basis and they continued to charge me monthly. Finally, in Feb of 2009 it looked like it was cancelled and all the money had been refunded.
Unbelievably, on Feb 28, 2009, another telemarketer called identifying himself as Qwest to my husband and he ok’d it. I called Qwest immediately and they said not to worry because my long distance couldn't be changed without my special password. You know what happened, this time it was a company called LCD Telecommunications being billed through USBI. The first time charges showed up, I was being double billed for long distance from Qwest and LCD. Qwest helped me cancel LCD, but I received charges from March 09 to August 09.
THEN... somehow, the first SLAMMER, ILD billing for CSP Telecom got through Qwest's system and started to charge me in September of 09... so we started again. ILD said there had been a block on my phone line and that's why they hadn't billed me in 2009. They couldn't find the record of the three-- different-- times-- I had cancelled their service in 2008. The last bill I had Feb 2010 showed the final refund from the 2nd time around.
Are you confused, yet?
I want to say that Qwest has made everything right with me, but how can the government regulation allow this!
I hope this helps someone, sincerely, S.Bennett, Utah
The complaint has been investigated and resolved to the customer’s satisfaction.
The ILD folks with their LDC Group long distance service pulled the same slam on me in May 2014. They said it would be cheaper than my AT&T long distance and it wouldn't cost anything to switch (two lies in a row), and the recorded verification wouldn't allow me to add what they promised, only verifying my name and my willingness (as I was deceived) to switch services. If I said anything but yes we went around again with them lying to me again but with no way of recording of getting written verification. So NOW I KNOW WHAT SLAMMING IS. Say no to all telemarketers. They waste our time and steal our money. Though I had to pay to switch to LDC (the liars), AT&T didn't charge to take me back.
Also, when I called LDC they played music at me for 25 minutes before answering my call. Obviously they hope people will give up and go away or that's an example of their service. Either way, they are evil.
I just received the same type of phone call on both of my business lines, fell for it, and now I don't know what to do! The guy said he was with Verizon (who is our provider) and said that he was doing a "911 verification call." He said that our LDC (long distance carrier) would remain the same and that any changes has to have presidents signature. Since he said all of that I figured it was alright. They spewed off a ph# in case I had any questions but they say it so fast that I couldn't get it all so I asked "Michael" to verify the number and the number he gave was [protected]. That is Verizon's # but when they called our other business I was able to get the # that the computer said and it was [protected]. That is the # to LDC Telecommunications Inc. He asked for my name, title, date of birth and the address. They also give you a "confirmation" # after they tell you the # to call if you have any questions. When I called LDC, I got a vm telling me to leave a message and someone would call me back in 24 hrs. I spoke to Verizon and they said that none of this sounded familiar to her and to wait until we got the bill to see if any changes were made but I could have sworn she also reiterated that any changes would have to have the president's signature. I didn't want to wait until my next bill especially after reading the complaint above! I am NOT looking forward to bringing this to anyone's attention because we've been duped before and I should have known better. Very aggravated and I don't understand how these people can get away with this crap!