Latam Airline review: Receive a full refund

Failed to refund my money for a fully refundable fare.
Purchased ticket on 09-21-2022
Cancelled ticket the next day, 09-22-2022.
Was informed it would take up to 14 days to complete refund request.
Have started several cases & no response from airline.
Case #'s are as follows:
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Ticket #'s are as follows:
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Spoke with the following Latam agents:
Maria Villacrez on 12-12-2022
Nicol Garcia on [protected]
Yasira Mosquera on 11-29-2022