The complaint has been investigated and
resolved to the customer's satisfactionResolved Large Art Company — Fraud
resolved to the customer's satisfaction
I made a purchase of a Frederic Remington, Bronco Buster from The LARGE ART COMPANY .
When I called Largeart, they were very friendly and helpful(at first).
Once payment was made... To hell with the customer. My shipment was to be via a specified carrier (we agreed on)that would deliver to my door. Instead, three-weeks after the promised delivery date, I received a call from a carrier that I had never heard of. They insisted that I must come to pick up my package or it would be returned to sender. When I called LARGEART they told me that they never guarantee to ship by a specific carrier. That was a lie! They had!
When I went to pick up the item, the cowboys' head was sticking through the box and was dented and scratched. I told the shipper I refused to sign for it and then called Large art and insisted that they give me a refund. They refused, and told me if I returned it that it would be theirs as they do not give refunds due to shippers breaking items. It was not the shippers fault the sculpture was not packed adiquately and had come through the side of the box.
They claim to have been in business for 20 years(MD Secretary of State said, "7/14/2005" hmm, who to believe?)can't even pack a sculpture for shipping? Really? In the end I ended up keeping the piece and when I finally had the piece repaired, the foundary showed us the "Made in China" sticker.
Consider yourself warned!
These guys are a fraud!