Kraaifontein Zone Fitness review: Account payment

I make payment on the 27th October 2022 for September at a atm I use my membership card as reference atm didn't give me a slip

I went to the club to tell them I have make payment for September and they told me I must have proof of payment so I told them the atm did not have slip they told me I must go back to the bank and ask for a slip they didn't let me in to the club but I did make payment

So what happen to that money now I want to know