The complaint has been investigated and
resolved to the customer's satisfaction
Koryo LED 32HD TVSubstandad, nonreliable and low quality product selling with high rate by Big bazaar, Visakhapatnam

I had purchased The Koryo LED 32HD TV on 31 Mar 2011 With EMI 1999 for 15 months vide bill No:41/55880 and invoice no 334711 dt. same from Bigbazaar Visakhaptnam out let.
Now the TV start occurring troubling me from the date of installation, Following are the troubles faced by me:
1. Low resolution and image always remain blurry and no 3D effect. I thought that because of proper adjustment and improper signal the image has not displaying properly but that was wron wgong concept. with the same signal other TV are coming OK. After seven month also picture is not coming with true image and proper shape. The height ratio also not coming correct even after selecting the proper ratio.
2. The Power switch of TV is flickering constantly from the beggining.
3. Now The TV is completely no video and audio. after calling various service center is also defect has not been rectified. My question is that why customer should suffer for faulty or defective good. At least TV should run one year properly till the half of the total amout of EMI paid. Giving three years warrenty does not stand any meaning. I don not want the TV now and will not pay complete EMI till I get other brand sony with the same amount of cost. Atleat future bazaar should sell the durable and reliable product which never give trouble customer and dealer as well. That is complete future bazaar fault of supplying the faulty good. My Koryo TV neither have good performace nor good durability. Both the cae it has completely failed to satisfy me.
Unless replace the product I will no more pay any EMI. For what i will pay? just for no video and audio? Male practice done by selling the substandart product of china in india. Thus voileting the government rule. and cheating the numbers of customers.


  • Fu
    Future Group Nov 10, 2011
    This comment was posted by
    a verified customer
    Verified customer

    Dear customer,

    Hi, I am Priya from the Future Group team. I apologize for the inconvenience caused to you. I have shared your complaint details with the brand team and they are investigating the matter. Request you to write in with your contact details and reference id 915 to [email protected] An agent will contact you with an update on your complaint.

    Future Group Care

    0 Votes

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