Koalafi review: I appreciate if they refund me back 1,230.50

Hi, My name is Damaris Santiago. I purchased some mattresses back on November 2,2021through Koalafi and had 90 days to pay off the account till 2/1/22. The interest rate would start if not paid in 90 days according to them is a 12-month period. I have spoken to apparently to 2 people. The first person name she said was Jonah. I placed a second call as this did not make any sense to me. The second person that picked up the caller said her name was Joanna and the voice was the exact as the first person, they will not send me the lease information as I've requested for them to send to me. Please contact me at [protected]. The company has ripped me off for 1,230.50. Thank you for your attention to this matter