i was checking my bank statements and found this charge for $35.81. i called the number numerous times and was put on hold for over an hour each time.i have know idea what this is. my name is steven barca, [protected] and e-mail [protected]@yahoo.com
The complaint has been investigated and resolved to the customer’s satisfaction.
I have also had this happen and I did'nt order any diet ###. The phone# that appeared with my 35.81 charge was [protected] and when I called it was an automated system for Direct TV so I called and now they're telling me to go back to the bank and have them to call.I do not have that cable service so I am heading back to the bank in the morning and I do know this has been a damn pain in the ###.
Fister - are you saying there is no fraud and the EVERY person in this forum is responsible for these charges?
"Again the simplest explanation is often the most probable one"
On this point, the most probable answer is there are crooks on the internet. Fisting must have sucked your brains out.
Talk about disingenuous! Or maybe you are just obtuse or dissembling. If these complainants made a LEGITIMATE charge somewhere on the internet, THEN had their cc culled by KMASSIST.COM, the KMASSIST.COM charge would be fraudulent. Have you been following this thread at all? You seem to think KMASSIST.COM is legitimate just because they have the complainants cc number, and everyone on this complaints board is a fool for using their cc online anywhere. Is that your position?
I am amazed and angry to type this web site and to see several people charged 35.81 just like I was...I cancelled the acai x3 and to my surprised I am getting billed...to be honest I have no idea how many times they have billed me because I have not been checking my fiance bank statement...I am sooo pissed off...I keep calling the company and the say" Oh thats not this acai berry company we are another acai berry company", who am I suppose to call to get my money back...sign ANGRY IN CHICAGO
CANCEL YOUR CREDIT CARD NOW! IT WON'T STOP TILL YOU DO!
It gets worse, believe me. I ordered a free trial of Acai berry and Colon cleanse, and yes I dumbly did not read the terms. When I got my first credit card statement, I called right away and was told that I had no recourse as I had accepted their terms which apparently were that after 10 days they would charge me for the next bottle. According to my cc company, I was just one of many people calling and they had already looked into the situation. They also gave me a number to call the company and cancel any further transactions and if after that, they continued to bill me, then something could be done. This is what I did for the Acai berry company which was called DietMax apparently. By the way that was at least six months ago and never did recieve any products for that inital $2.95 for the trial and then $90.xx for the next month's supply. Then I did get charged as well for the colon cleanse called PureCleanse, and I did recieve a product, but once again, the cc was charged for the next bottle as well. Called my cc company again and they gave me a number to call to reach them, as many of the phone numbers these companies give you just don't seem to work. Spoke with a nice fellow from the company PureCleanse who said he would put everything on hold until February 24, until I had at least had a chance to try it. I was to call by the 23 of any month to cancel the product if I no longer wanted it. That was in November. Today, I was online and noticed that I had another charge for $64.xx and 2.95, from a company called KMassist. Couldn't get through on any of their numbers as other couldn't. Called my cc company only to find out that these online companies have affiliates and once you give them your cc number, they can pass them on to all their affiliates. I also was told there was no point in cancelling the cc card and getting another number as it is no guarantee that it won't follow the new number. My cc company is disputing these charges. I tried the number on their website again and got through to someone, but unfortunately I called from Skype as we are in Mexico on holidays right now and apparently my call got dropped. In all the time I was on the phone, she never once would tell me what product I was charged for, she kept saying, just a minute as she was apparently trying to find the charge associated with my phone number that I provided her. She did admit that they sell diet and other products. So here is my question, if I already cancelled the Acai berry account and was supposed to have the other one on hold until February, then what are they charging me for now. Someone mentioned a tooth-whitening product. Crazy thing is I remember gettin a free product with my bottle of PureCleanse, that I looked at but didn't use, as I wasn't even sure what it was. I never ordered anything like that and had no intention of using it. I am wondering now if this supposed free trial of tooth-whitening product is just another one of a long line of things that I might recieve from these companies that I did not ask for. As for whether this is fraud or not, only a lawyer could answer that question as I still don't know what I agreed to in the terms and conditions. I can't even find the company I originally ordered from. I will tell you this though, it is definitely unethical! It is unreasonable and they are doing this based on the fact that most people don't read the terms and conditions and certainly when a company has no recourse or any feasible way to be reached, they are questionable and are doing this with the intention of ripping people off! There should be some recourse especially when you have never even received a product. I figure, I have now been charged upwards of $350.00 in total and have received two bottles of PureCleanse. So good luck people and hope that we all have learned a very valuable lesson here. Legitimate companies should go after some kind of internet ethics and standards as they will be affected by these scammers. People will stop purchasing over the internet. I know I will!
I have just had to deal with a Kmassist fraud on my wife's card. She has never contacted this company and we were on holiday when the "order" was allegedly placed. As with others, no luck with the telephone number. Our suspiscion is that they got her credit card details from Diet Max, who made unauthorised charges on the same card at the tail end of last year. Are the same individuals behind the two companies? jcollins@essexcourt.net
TO ALL OF YOU OUT THERE THAT HAS BEEN SCAMED FOR YOUR MONEY WITH KMASSIT.COM, I WAS ALSO ONE OF YOU AND AFTER MANY HOURS WITH THE NEVADA CARD COMPANY THEY SEND ME FORMS TO FILL OUT AND TO BE REVIEWED BY THE FRAUD DEPARTMENT, BUT THIS WILL TAKE 45 DAYS. THIS IS SO NOT RIGHT, I DONT THINK I WILL OR GET MY MONEY BACK NOR WILL ANYONE EVER PERSUE GOING AFTER THESE PEOPLE WHOM HAVE NO REGARD TO THEIR VICTIMS. I HAVE INFORMED ALL FAMILY AND FRIEND TO NOT PUT ANY TYPE OF ATM OR CREDIT/DEBIT CARDS ON AUTO-PAY. THIS IS ANY EASY WAY TO FIND INFORMATION ON PEOPLE IF YOUR INTO RIPPING PEOPLE OFF. ITS A SAD WORLD WHEN YOU CANT EVEN FEEL YOUR MONEY IS SAFE ON A STATE ATM CARD. YOU WOULD THINK THAT WITH MY CARD AND OTHERS AND IF ITS A STATE ISSUED CARD THAT THEY WOULD RETURN THE MONEY THAT WAS TAKEN WITHOUT AUTHORIZATION. BEST OF LUCK TO ALL WHOM HAVE BEEN SCAMED. BEWARE. CJBRANNOCK
IT SOUNDS TO ME THAT DIET MAX HAS NO PROBLEM WITH ALLOWING OTHERS TO GET YOUR PERSONAL INFORMATION . IT SEEMS TO ME THAT THERE HAS TO BE AWAY TO STOP THIS SORT OF THING. FOR ME I NEVER ORDERED ANYTHING ON LINE TO HAVE TO READ THE TERMS . I HAVE NEVER GIVEN OUT PERSONAL INFORMATION SUCH AS PIN/ACCOUNT(S), AND FOR SOMEONE TO BE ABLE TO ACQUIRE A PERSONS INFORMATION AND TO JUST GO IN TO A THAT PERSONS ACCOUNT AND WITHDRAWL MONEY FOR SOMETHING YOU NEVER ORDER, THAT IS NOT RIGHT. THIS GOES TO SHOW THAT WE ARE NOT PROTECTED IN ANYWAY IN REGARDS TO E-MAILS ADDRESS, ACCOUNTS, PHONE NUMBER, YOUR PROFILE(S). THANKS FOR LISTENING
EVERYONE THAT HAS POSTED A COMMENT (S) ABOUT THIS KMASSIT.COM I REALLY BELIEVE THAT ALL EVERYONE IS RIGHT IN WHAT THEY ARE SAYING. THERE IS NO RIGHT OR WRONG WAY TO EXPRESS ONES THOUGHTS WHEN IT COMES TO BEING RIPPED OFF BY SCAMERS. WHEN A PERSON JUST SIGNS UP FOR A TRIAL, OR SOMETHING FREE THERE IS ALWAYS A HANDLING CHARGE, ECT IT ONLY TAKES (1) TIME AND YOUR INFORMATION IS OUT THERE FOR THESE THIEFS TO TAKE WHAT IS YOURS. I MYSELF AFTER THIS HAPPENED TO ME I WENT THROUGH ALL MY E-MAILS, AND THINGS THAT I HAD IN FOLDERS AND REMOVED ANYTHING I THOUGHT THAT MIGHT BE STOLDEN FROM ME. I ALSO WENT TO MY WEB SITES AND I TIGHTEN UP MY SECURITY AND REMOVED/BLOCKED ANY PERSONAL INFORMATION, BY DOING THIS IT MADE ME FEEL ALITTLE BETTER BUT NOT SAFE. THERE ARE SO MANY HACKERS IN THIS WORLD AND BAD PEOPLE WHOM WILL TAKE YOU TO THE BANK.
I'm french and I was charged with €27, 86 many days ago from kamisst.com. I have also commanded an acaî diet in november that was said 'free" and paid the "transport"" with my cb. My bank don't want to reverse anything, also I can make a complaint with sign but they say that with command by internet that inpossible. If someone have a solution, please tell me, Kleoptra@hotmail.fr
thanks and excuse for my bad english
kmassist took 66 pounds from my debit card after i answered a survey about e bay and was told i had a free gift for taking part i had to pay p+p so gave my details never again no answer to e mails phone calls or letters sheila p
In November, 2010, I was billed for a charge of 87.14 for a trial order from Acai berry and was Nova Pay plus an international fee of 2.97. In January and Feb of 2011, an amount of 35.81 is showing up on my bank account. I would like to know how to get them to stop taking money out of my account since I have received nothing in return.
These people need to be stopped and prosecuted for such illegal actions.
And now months after having a couple of charges reversed and managing to contact someone who supposedly cancelled my order, I have now been charged another $69 + $2.97 and fromyet another company I have never heard of, have never ordered anything from and they claim I have an active ongoing account. When the ### is this ever going to end, I am now out of pocket about $400 and have yet to recieve one of their products. Can someone please help me here!
Lori
I GOT A charge for $87.13 +$1.95+$1.49+$2.95 all in nov 2010 from novapay same company diffent name it is for diet pills they donot sent out they just charging my bank card for month after month
gust got another charge for $35.81 in jan 2011 for nothing i got in the mail they keep saying they are sending the product out you will get it soon .. I do not want this on my bank card they cannot take it off it's been over ten days