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Killer jeansreplacement of defectives during sale

I have bought a T-shirt of ‘Killer’ brand during their sale (discount) season. There was some dust on it so I rinsed it in cold water. To my surprise the color of the T-shirt faded. It had two shades white and green. As soon as I dipped the t-shirt in the water the water turned green and that color got on to the white part. I have been asking the company to get it replaced for me but they are telling me that goods sold during sale season cannot be replaced. Is there such a rule that discounted items do not come under the rule of replacement? I am going to the consumer court to get some knowledge about it and will surely take them to court if they fail to take appropriate actions

Responses

  • Mv
    m v kumar Sep 09, 2013

    I bought a killer jeans (comfort fit) on 02/07/2013 from m/s SAI Apparels, Mansorovar, complex, Bhopal under regular scheme(fresh arrivals). But even before I could wash it it started tearing off like old news paper. Being on continuous tour, I asked (telephonically) the shopkeeper to help me but he replied that he would be sending the same to company for replacement. I asked for commitment but he refused.
    Now I am thinking of going to consumer court because if company refuses to accept my claim then I will be left with no proof. I already have experience of winning at consumer courts even against a multinational.

    0 Votes
  • Ma
    mayank sha Dec 19, 2014

    I purchase the killer jacket and its colour just fade up and i bought it last 11 months ago of, 4500 and this happens in only first dry clean

    0 Votes
  • Mu
    Mukesh007 Oct 31, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I purchased a jeans of 2600 from a mall bt the peace is defective and I have use. Same jeans one time and the purchase date is one month ago how can I change it .pls help

    0 Votes

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