The complaint has been investigated and
resolved to the customer's satisfactionResolved Khaalis Technology — Poor services
resolved to the customer's satisfaction
Posted: 2009-12-24 by Adrano
Khaalis Technology Please don't waste your money and time.
Complaint Rating: 100 % with 1 votes
Khaalis Technology is a so called "expert" company when it comes to website design, website development and search engine marketing.
I can tell you that this is blatantly false and they are extremely unprofessional. They are not good at what they do and will not promise a completed website, once they find out that their own programmers are imcompetent.
Background - My partner and I started working with Khaalis Technology to develop a functional website which according to Khaalis Technology and 4 other subsequent web developers would take no more than 3 months. That seemed acceptable so we decided to start with Khaalis Technology to develop our site. The sales rep was a nice guy, seemed to know the business well. Don't be fooled! He promises the world and delivers you a snow globe!
We ended up paying $14, 000 and the website is still not finished and has bugs 6 months later.
We tried walking away from Khaalis Technology several times but they assured us things would get better. They would upgrade programmers and work faster. IT DID NOT HAPPEN.
When I confronted the President/Manager/Supervisor of the NY office for a partial refund due to non-completion and wasting an additional 3 months of my time, he turned quite nasty.
The man's name is Raman, who apparently doesn't have a job title or last name.
First, he tried to justify all the problems. When I was tired of hearing it because I had heard it for 3 months, I simply asked if the website was not done after the 6th month, I would like a partial refund. I mean who accepts $14, 000 when they didn't finish the job correctly and won't accept the responsibility??
So RamanDeep of Khaalis Technology proceeds to get irritated by this request and insults me, "you have no idea what you are talking about or what you are doing." He then tells me that "You're young and don't know how to run your business." Thats just incredible seeing as how I never met him before and he doesn't know me. He then tells me to contact his lawyer becuase they don't garuantee a functional website. Yeah, that's a great Mission for a business. I can hear the proverbial flush of the toilet as this company slowly goes under.
The worst part is Khaalis Technology full well knew that we had budgeted an additional $50K in website development and marketing over the first year for them to help us. They still treated us like dirt and will obvioulsy not get any additional business.
They are not frauds, they are just incredibly incompetent and unwillingly to own up to mistakes. I strongly recommend another company for your website needs otehr than Khaalis Technology. We finally found one who was able to re-design and revamp our website within the first 2 weeks.
Manhattan, New York