Like many other parents, I booked a driving lesson for my daughter's 17th birthday ( 2 weeks in advance). She was excited about the lesson and organised the day around the lesson. The Driving School did not turn up. Om enquiry they realised they had made a mistake and booke the lesson for the 21st April instead of the 1st. The person who had made the mistake had already been sacked. I understand mistakes happen, I dont care whether someone is sacked, but for me, my daughter's birthday was special and they really tainted the day. To add insult to injury they couldn't offer a lesson for another week. They promised to come back to me with their best offer, but didn't bother.
My warning is, book, double check but dont go with a school like this, who are offering cheap prices and are over extended. I was very disappointed in Kan Kan and I cant put right my daughter's day. They let me down bug time.
The complaint has been investigated and resolved to the customer’s satisfaction.