The complaint has been investigated and
resolved to the customer's satisfactionResolved JoyousBuy — Poor Quality Counteit Goods
resolved to the customer's satisfaction
Don't trust JoyousBuy ! I ordered a Canadian Goose jacket from there, they charged my credit card twice what was agreed on the site and when the jacket arrived it was very poor quality and logo was upside down! A very poor copy and I wouldn't even trust it to keep you warm in the cold. There are plenty of other reputable sellers out there selling far better quality goods for the same price.
I did complain to them and asked for a full/partial refund however received the stock reply "customer first, service foremost" without addressing my complaint. I will not have to speak to credit card company to obtain a refund, at least for the extra £35 I was charged without my permission!