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CB Travel and Vacations Review of John Lehman
John Lehman

John Lehman review: lagunamar timeshare

J
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8:08 am EDT
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I have been fighing t a battle for over a year now.

When I purchased time shares at Laguna Mar in Cancun Mexiso, there were many verbal representations made as to my ability to utilie my time shares... I purchase premium weeks and was lead to believe I would have a possibility to book xmas /new years period.. During the sales presentation I was never told that period was called an event week and only event week owners were able to book with any preference . I was never offered an event week, in fact the word event week never came up during the sales presentation...

For the first year after I purchased the time shares, I was able to book and then my ability went down hill from there. I complained again and complained that no one initially told me abt these event weeks. Well in the years since my initial purchase more and more event weeks were sold decreasing my possibility even further of booking the weeks my grandkids were off from school. This was the reason for the time shares purchase in the first place.

I spoke to someone at Vistana who represented she was a consumer advocate, how ever after communicating with her by email for over a year i found the title consumer advocate didn't really fit her...

To cut things short I was told there was a clause in my purchase contract that described these event weeks and it was my obligation to have read the volumes of paper in the contract despite the pressure that was on to sign...(Bonus points etc etc )

I have now turned this over to my lawyer to review.

Think before you buy any of theae time shares from this company .

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