[Resolved] JNT Cargo — Delaying and Cheating
Mustafa, an Egyptian Manger of this JNT company (http://www.jntcargo.com) has taken all my house furnishers and promised me that this cargo will move out of Dubai by 7-10 days maximum even if it is a groupage and it will reach to your house at Canada (Vancouver) by 45-60 days maximum.
He said that they are very reputed company and not cheap company like some others, after 40 days I sent him an Email asking him about the news of the shipment arraival, he did not reply for that email and for the next 2 emails as well, and after my 3rd angry email, he replied me saying it has departs from Dubai after 45 days and not 10 days, because it was groupage, and so I replied him and I told him but you said early that even if it is groupage that will not be late, and then he did not reply.
I made a complain against him and his company to the Consumer rights in Dubai, and he said to them that he dose not have a contract with me. So he is not suppose to fix a date for the arrival.
I replied to him and told him that I asked you for a contract and he said we work in trust and no need for it because it is a long procedure to do it and by the time the cargo will reach to you.
I trusted an thieve unfortunately, but I warn all about the contracts and take the insurance papers of your cargo always because even though I paid for the insurance for my stuff but he did not give me any papers.
JNT company is the worst ever I heard and dealed with particulary that Egyptain Mustafa.
On January 5th, 2016 resolution done by paying me a compensation for the lost items while cargo moving.