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I gave Jeffrey a $1200 retainer. During the early stages (before payment) the person I spoke to was "Dale". He's the sales rep, the sweet talker, and the guy who promises you the world. He tells you of the wonders that they can perform for you. Once I sent the payment, I never heard from him again. This is when the phone calls and emails start from the "clerks". I never had a chance to spoke to the lawyer. I got to speak to the "clerks". For speaking with them, you'll pay a hefty price - $250 per hour. If the clerks call you? That's a $40 charge. Every time you sent an email with "10 words", you got charge $40 or stay on the phone for 5 minutes with a clerk. That is a $40 fee. One of the clerks leaves you a voicemail? That's another $40. Sometimes, if they had an internal meeting, you will got charge $80 to $120... so on...
They tried to get you a big plan, thus you will pay more fee. I have paid them almost $7000. Finally, I have to filed for a chapter 7 which is the result of the "Big plan to fight with IRS".
At first Jeffrey need my $1200. After that they demand $500 each time they need more funds. This lawyer does not take personal checks btw... Money order or credit cards only. Read the terms carefully. You'll sign papers saying that being billed is acceptance that they have done the work. You pretty much have no recourse, it's a heck of a scam they are running. You have no control on what they should charge which is accept to you.
This is a "letter of the contract" scam. They'll be sure they meet the letter of the contract without actually providing any real value for your dollar. Sometime, when you ask question, the "clerk" reply you that she need to get back with Jeff. The associate or staff didn't give me the detail or the big picture why we should have the support document or why we should go for this game plan. But it has to wait until I have asked for the detail. When a client pays your associate or your staff as the same rate as yourself, they expect that the person answer the question have full detail knowledge as you. As a result the communication back and fore can be avoided which can save the client overhead or unnecessary expense on the legal fee. This is because the main issue is the way the company or service provider has provides a less skill consultant with a high consultant fee and the unnecessary charge/expense. This is a company policy issue or service issue.
When I fired them they were up to asking for another $80 that I still own them. lol.
My advice to you: If you have IRS tax issue, please hire those attorney locally. At least you can speak to they. Do not use any long distance attorney.
Here are other link or complaint:
/URL removed/
/URL removed/
The complaint has been investigated and resolved to the customer’s satisfaction.
He can bluster all he wants. I got the same results and hassles with them. Two plus months and many thousands of dollars later they got me the same "deal" I could have gotten myself in about 10 minutes with the IRS. A horrible deal that I couldn't possibly pay. Well MAYBE I could have paid it if I lived in a cardboard box on the street.
We think we know who the former client is. person filed a complaint before ever letting us know he was unhappy with our services.
The client says we “tried to get you a big plan”. Our goal is simple. We try to find out ALL the options a client may have to deal with their tax debt. That is what true tax professionals do. Some plans are big and some plans are small.
If we fail to tell a client about an option or solution he may have, he might accuse us of sloppy work.
A client’s fees very rarely go as high as this person’s unless the person is very uncooperative in getting us info we need, causing the case to drag out, and their financial information gets “stale” due to too much time passing, (and the IRS won’t accept “stale” info).
Our Agreement plainly lets clients know how we charge for our work. The hourly rate was $200 per hour not the $250 he says. His Agreement called for the work to be done in 6-minute increments at that hourly rate. The more we have to do for the client the more we have to charge to prepare a good case for the IRS.
A tax case is made up of big items of work and small items of work. For all the work he was charged the same hourly rate. We must charge for the “small” tasks as well as the “big” tasks.
As to us asking him for $500 additional retainers after the initial retainer is used, we do ask for $500 retainer payments as the case proceeds along. This is only 2½ hours of fees. We do this instead of asking for $1, 000 or $1, 500 additional retainer payments, but asking for the smaller $500 retainer amount means we must ask for them more often. We make the smaller retainer available in an effort to make the case more “pay as you go”. A client is always welcome to pay a larger additional retainer amount, but they almost never do.
We never promise our clients any specific outcome. We’re not magicians with wands. Our Agreement plainly says that. We don’t attempt to hide that a tax case is not easy and that we can’t predict it’s outcome.
We have an A+ Better Business Bureau (BBB) rating. We have been in business 20 years, and represented thousands of clients in all 50 states and 29 foreign countries. We are proud that less than 0.4% of our clients have ever complained. We regret this person is unhappy, but we can’t make everyone happy, even though we try.
It appears this person has filed the same complaint several times in an attempt to make it appear that there are more complaints.
You can speak to us personally at [protected].
Sincerely,
Fouts Law Firm
Admitted:
- U.S. Supreme Court
- U.S. Tax Court
- U.S. Federal District Court
Jeff Fouts and his office of thieves ripped me off for $11, 000. He contacted me in the beginning to say he was a true tax attorney, not like JK Harris or Ronnie Lynn Deuch who who charge you money and misrepresent you to the IRS. He also told me he could help with my State tax issue. All of this was 100% a falsehood that only cost me money. The IRS told me last week that he never was in contact with them concerning my tax liability. He is a thief and a scam artist. I have filed a complaint with the GA bar association. He prays on people with problems while hiding behind his cast of hoods and answering service.
So the law firm, attorney at law and the licensed paralegals are to blame? The delinquent taxpayer that for years has missed deadlines and avoided paying bills blames everyone else. You name people by name on the internet, but keep your name anonymous. I don’t see anyone posting your name on the internet for the amount of back taxes you owe.
Service issues can be worked out, I have been upset at companies before and people make mistakes, but this is not really a scam or rippoff.
People who owe money that don’t pay their bills all seem use the words scam and rippoff while blaming others. Be accountable to your own actions, work with people to solve problems, everything is not a scam.
Take a look at www.legaljusticecorp.com
and sign up on Facebook as a group member.
Our numbers are growing!
had the same problem with this joker. we were told to hand over to the IRS the very assets we hired them to protect, at least try to protect. you pay to ask his associate a question he cant answer, then you pay when his associate asks the man you thought you were hiring in the first place, , then you pay the associate to call you back with no answers to your question, then you pay his billing department to call and ask you to send more money because you used up your reserve by asking a question they don’t have the answer for, The IRS levied our bank account twice, no action was taken, except when they called for more money, we informed them there was no money left to send, that’s when they told us oh well, you account with us is closed. as far as I know for a couple thousand bucks, the only contact they had with the IRS was sending one letter. we did nothing but pay for useless talk, and someone to file that useless talk somewhere.
check out their so called office sometime. Looked like an empty building to me with some junk furniture from goodwill.
LESLIE CHARLES GILROY (corrupt cop)
in company with
LLOYD STEPHEN GANZERLA
BELINDA JANE GANZERLA
EUGENE CLEVELAND GANZERLA
TRACEY ANNE GANZERLA
and others, robbed my wife and I
See the whole story here
http://austlawpublish.com/forum/viewforum.php?f=2