Island Hospital Penang review: the worst with regards to service, safety and cleanliness

Island hospital penang is one of the worst with regards to service, safety and cleanliness.

The entrance and exit for motorists is a big haphazard. There is only one exit. The exit and entrance are at same place whereby, vehicles entering and exiting the hospital will have to criss-cross. Many accidents already happened but no action is being taken by the hospital management despite many complaints. I hope the government authorities or mbpp will look into this matter.

The front porch at the main entrance lobby is another haphazard. Crowds of people are found waiting, walking, standing while looking at their mobile phones exactly on the pick-up / drop-in porch. There is not a single staff assigned by the hospital to supervise, to guide and alert the crowds against coming cars.

The slope for wheelchairs are always occupied and blocked by people standing and looking at their mobile phones exactly on the slope which is meant for wheelchairs. Not a single staff is there to supervise and guide those bystanders and wheelchairs passing through.

We can hardly find bellboys / concierge at the entrance of lobby or even at emergency entrance to assist patients alighting from their cars with wheelchairs. Most of the time, the drivers themselves are forced to alight from their vehicles to go in and find wheelchair for themselves and to transfer pateints from cars to wheelchairs. No staff from the hospital will attend to or assist patients with wheelchair. One must be on the lookout for concierge or usherer. The hospital "usherers" must be invited out to usher patients inside to lobby.

The toilets at island hospital are always very dirty & smelly. The toilets there are the worst in cleanliness and hygiene among all hospitals. Toilet floors are always wet and slippery. No toilet papers or hand wipes are provided. No hand soaps or detergents at toilets.