The complaint has been investigated and
resolved to the customer's satisfactionResolved Irish Jacks/Violet Meadow farms — Sick puppy
resolved to the customer's satisfaction
We recently purchased a male Jack Russell puppy from Irish Jacks/Violet meadow farms and the puppy showed up off the flight with Kennel cough, Giardia(parasite infection), Corona Virus, and worms. We have been trying to contact Susan in regard to the health of the puppy and she does not respond back. The puppies come with a health guarentee ensuring on the web site that the pup is healthy and if not they will cover the cost of the vet bills up to the purchase price of the puppy. I would be very careful on purchasing a puppy from this breeder... only time will tell if they live up to their promise of the health guarentee.