I joined the International Society Female Professionals in July 2021. I have the original e-mail confirming that membership was for a lifetime and was a one-off payment of $399.95 USD. The membership did not bring me any 'networking opportunities' as suggested and I didn't hear anything from them again.
Then on 3rd July 2023, they went into my bank account and took $499.95 USD to 'update my membership'. I complained to them and they promised to repay my money but I have heard nothing since. I have had to put my bank account on hold to ensure that they do not help themselves to more of my money.
I have e-mails to confirm all of the above.
I contacted the BBB to help me but I have not heard anything from them either.
Country of complaint: United States
Desired outcome: I want my money returned to me.My name is Jean Lloyd and I am UK based. My membership number with ISFP is: 2062411