Menu
CB Online Scams Review of Hubmemberaccess.com
Hubmemberaccess.com

Hubmemberaccess.com review: unable to access after payment 19

D
Author of the review
11:52 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Paid for member access, $29.95. Immediately entered email address, password. Did a search which only showed American info, not Australian info as requested. System froze. Logged out, tried to log back on with email and password, just created and both come back as incorrect. I cannot access or contact them as a receipt no was not issued upon completion of account, that I am aware of.
A waste of time. If you want to search Aust. records don't waste your money.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

19 comments
Add a comment
F
F
Figzoe
, US
Jan 23, 2012 4:37 pm EST

What a complete waste of money - I wish I had read this page of reviews before parting with my money. It was listed as a UKGov site and I innocently thought it would provide what I asked for. Not a hope - even when given ALL the information they cant come up with details. How can this site still be allowed to continue?

A
A
AussieSeeker
Melbourne Metro Area, AU
Jul 05, 2011 3:47 am EDT

In spite of being discovered in search of Australian data (family history records - births, deaths, etc.) information obtainable is virtually all American. A total waste of money. Several searches prior to signing up indicated that data was available for particular searches. after signing up, I find this is not so. DISHONEST

C
C
Catloge
, US
Feb 24, 2012 7:10 pm EST

A complete waste of money, never found one person that I have entered into this site, it's just a scam.

P
P
Plondien
, US
Oct 08, 2011 12:47 pm EDT

Of no help to me at all. A waste of time and good money (£35.94) joined 29/8/11 asked for refund still waiting. Think i will be paying a visit to the bank to see if anything can be done.(not holding out much hope!)

R
R
Retless
, US
Sep 20, 2011 4:01 pm EDT

Joined this website 2 days ago. cost £35.50. Cannot access it at all always the same message --- INVALID PARAMETERS sent for 2 queries ot no reply at all. HOW DO YOU CLOSE DOWN A SITE LIKE THIS, avoid avoid avoid.

G
G
Galginade
, US
Sep 09, 2011 5:10 pm EDT

What the f*&^%k is hubmemberaccss.com doing sending me an email with the my email address and login details from Ancestory.com? This would have to be some type of WORM/VIRUS/KEYSTROKER.

G
G
Guttoday
, US
Sep 05, 2011 4:15 pm EDT

I know this might be a bit to late with the advise, but review the web site your visiting before you part with any money. Unfortunately I should have taken my own advise, total waste of time and good money.

K
K
Keslone
, US
Aug 31, 2011 5:45 pm EDT

Same story, trying to trace some relatives and was conned into paying £35 for access to uk records... no chance! Only US searches came up.Didnt use paypal so not much hope of any refund.They offered me ONE search of uk records.HUH! avoid like the plague...

M
M
Midress
, US
Aug 15, 2011 8:29 pm EDT

Wasted my money! it said I could find my friend when I put in the details, but after I had paid £37 it came up with nothing, it is probably just for America and not UK can I get my money back, I paid with paypal?

D
D
Dalshafte
, US
Apr 06, 2011 4:59 pm EDT

A total waste of time and money. You request an Australian search and get several useless US records only. A complete con job.

S
S
Suehay
, US
Oct 21, 2012 3:02 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I agree with all the above, lost my money I think

D
D
doug.j. smith
Wirral, GB
Sep 19, 2011 8:24 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

http://members.HubMemberAccess.com/
Cannot access this website. I paid £35.50 2 days ago. Always get the same responce. --- INVALID PARAMETERS. What the hell does that mean, ---
Looks like a awaste on money.

D
D
doug.j. smith
Wirral, GB
Sep 19, 2011 8:21 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

http://members.HubMemberAccess.com/
I paid for this servive 2 days ago. I cannot access it at all. All Iget is --- INVALID PARAMETERS. What the hell does that mean. Sent an email them, no reply yet. looks like a scam.

D
D
david maisey
Swindon, GB
Sep 02, 2011 1:23 pm EDT

if this is internet security i'm a bloody dutchman.give them all your details and then wont let you in.uk residents want uk info, wouldn't even process my own birth details let alone any others, biggest balls up since MAFFIKIN. AVOID AVOID AVOID

D
D
david maisey
Swindon, GB
Sep 02, 2011 1:18 pm EDT

ACCESS DENIED SAME PROB, INVALID E-MAIL INVALID PASSWORD.NO BRITISH RECORDS AVAIL MASSES OF YANK STUFF.VERY QUICK AT TAKING THE MONEY THO.AVOID AT ALL COSTS.JUST A BLOODY RIP OFF. HAVE A NICE DAY.

W
W
Wil Douwe
Ballarat, AU
Aug 29, 2011 3:06 am EDT

I paid the amount for being able to search their records but indeed a waste of money- after payment I was unable to get in even though I used the correct e-mail adress and password. Such a con indeed.
Wil Douwe. Ausdtralia

A
A
AussieSeeker
Melbourne Metro Area, AU
Jul 05, 2011 3:49 am EDT

Exactly what I have found.

P
P
peter uk
, GB
Jun 20, 2011 4:15 pm EDT

Cannot get access to website, says invalid details & password all entered correctly, terms state Only UNITED STATES information provided =useless if you are trying to search UK data. Very misleading as the site states UK Public Records database search available .DO NOT USE THIS WEBSITE its a waste of time & money.

M
M
MARY MWAURA
Calgary, CA
Jun 14, 2011 6:43 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

i am having the same problem of loging in, every time put my email address and password there is a red mark saying invalid password, am sure i am putting the correct password,