I sent file to interpret and write up. Louise Jupe is the person in charge aka. director of company. She done the bad work and totally wrong. Promise to finish at 1 week of the month, but still not done at fourth week of the month. Ask for refund or correction, but she refused by claiming that she were right. simply said "you have a few comments on there, which don’t really make sense to us.""Unfortunately I cannot give you your money back as we have spent a lot of time on this work and it appears that you just are not happy with anything."Because I have no evidence that what we have done is wrong." How did the director said like that?I gave a file, my objective and sample journal to be follow. But she never. You can see the web, but for me nothing can be trust there.
The complaint has been investigated and resolved to the customer’s satisfaction.