The complaint has been investigated and
resolved to the customer's satisfactionResolved HouseOfRave.com — No customer contact, did not sent merchandise
resolved to the customer's satisfaction
I made a purchase from HouseofRave.com on July 25th, and immediately canceled the order on July 26th when i saw that i was about to go over my budget. I emailed HouseofRave at their mail address, [protected]@houseofrave.com, 3 times. I also called their main telephone number, [protected], 4 times. I have received any response back about the cancellation, but i also never received any contact from House of Rave about my order status, and they never sent me the items.
I looked at my bank account summary and called the number listed under HouseofRave, which is [protected]. That is a residential telephone, with a voicemail greeting that says that you have reached [such-and-such] family.
I finally called my bank and filed a dispute, so hopefully i can have the charge removed from my account. Despicable actions (or lack thereof) by HouseofRave.com