hautelilo.com — Fraudulent sales - Claim authenticity but their products are FAKE
Hautelilo.com advertises on Facebook selling 100% authentic Louis Vuitton purses. I checked the website since it was advertised on Facebook. Called the company and asked how could they sell authentic LV products, they told me they purchase them from European distributors because they do not make it through quality control. They stated products might have small imperfections, but if i was not completely satisfied, they will refund my money. I've ordered a wallet that has been discontinued by LV for $340.00. When I received it, I was disgusted by the strong chemical and plastic smell that came out of the wallet. I've called the company and they apologized and offered to discount the product even further. I've done some research and came to find out that they are running this same scam in three different websites: Hautelilo.com, via solace.com and romanovilla.com. When I told them I was returning the item for a full refund, they became really rude. I called the number provided in the Romanovilla.com website and the same person who I spoke with at Hautelilo.com answered. When I told her who I was and that I was just confirming how they are running a scam, she became really angry and started insulting me. I have filed a complaint with the Cyber security division of the FBI and file a dispute with my credit card. I have returned the item and have email notification showing they've received it. I want these people to get put out of business. They are lying on their website and that is false advertising.