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Paid on paypal for a service that was promised to be delivered within 30 minutes, this was one week ago, they keep telling me in a pop up chat 4 hours, 4 hours, oh, tomorrow, and it's all a big joke to them. I saved up that money, and I feel embarassed and like a fool for ever using this website, please shut them down!
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought 6k gold from guy-game.com on October21.
As on their website, they say 5-15min delivery.
Today is October25.
When I contact with them via their LiveChat they are not responding to me. When they respond to me after 1hour and almost 100messages, the livechat assistants cant even talk proper english.
They tell me my product is in process everyday, everytime I contact with them.
When I asked my money back they didnt even respond to that.
Worst company ever! Dont buy something from there.
The website is the sites website www.guy-game.com
Ordered a product from there, They gave me a 30 minute delivery time, waited 30 minutes, got nothing... went back onto there live chat, they told me there had been a problem, so i asked for a refund, they have been telling me for 2 days that i cant have a refund because there manager isnt around, Even though i have been coming back at the times they told me he would be in the office, i wouldnt use this site again, not in a million years, they take your money and will not deliver goods on time, Ever... i still havent received my refund, or my purchase and im still getting the same old stupid excuses.
The photo is showing my conversation with one of there live chat centre staff, who ignored me pretty much completely
Never buy on this n achetez rien sur ce site 3 jours d attente pour 15 a 30 minutes d annoncer avant commande! Des voleurs lamentables!
They are rubbers ! Be careful!
Never buy GOLD on guy-game.com! They are scammers you will never get delivery !
I ordered at guy-game.com. I didnt get any of the gold at first. 3 weeks later still nothing. They weren't replying to my messages on livehelp, skype and email anymore. I made a claim at paypal. 2 days ago I decided to give livehelp one more try. "Season" said to login and to wait in ratchet. In 5 mins I got 139k out of the 200k I ordered. I dunno if I will get the last 61k, but I removed the claim after I got 139k. I was so happy I got the biggest part. Anyway, this company really sucks. I really had to hunt down my gold.
Still trying to get the rest of my gold, but it seems they are ignoring me again haha. All they say on livechat is "checking".
Great, found this too late. I immediately opened paypal dispute. Delivery still not received. Guys, stay away from these guys, I have bought from other sites and not had a problem. Below is how the conversation went;
shirleyMay I help you?
shirley said:(11:49:33 PM)hello^^
You said:(11:49:37 PM)hi
have you got stock on 100 000 gold wow eu outland alliance?
shirley said:(11:50:15 PM)yes
we have 368k in stock, you can order now
just fill the order inform, after done, please log in wow game. we deliever within 5mins after you ordered.
You said:(11:50:44 PM)great thanks
shirley said:(11:51:03 PM)you can buy 200k within so nice price
waiting for you in wow game now, when u done, plz tell me here :)
done, dear ?
You said:(11:58:31 PM)almost
shirley said:(11:58:50 PM)cool ^^
You said:(12:00:45 AM)will u be kind and give me a little extra if i buy 100k?
shirley said:(12:01:09 AM)ok
i guratte u we deliever within 5mins
You said:(12:02:09 AM)payment done
shirley said:(12:02:32 AM)I have sent you an email, please check and reply, Thanks.
You said:(12:04:41 AM)done
shirley said:(12:04:53 AM)thanks for ordering gold on my site.because this is the first time you ordered the gold on my site, so before i give you the gold, i need to confirm some of your information, please understand . now please tell me your skype count, cell phone and home phone number.thank you.^^ then ues your cell phone sent your char name as sms to [protected] or call me on [protected].i wont answer your call, just wanna see the number shows here is correct or not, so it wont cost you any money :)
You said:(12:05:31 AM)seriously
ok, so i must just sms?
shirley said:(12:06:44 AM)yes
You said:(12:06:51 AM)does the email not confirm it?
shirley said:(12:08:17 AM)also need cell phone comfirm
You said:(12:09:10 AM)get sms?
shirley said:(12:10:35 AM)yes
now the last thing, would you pls put 10 same items, each one for 10000 gold at ah for 48 hours? when you done, tell me the items name and seller name here ok ?
You said:(12:11:29 AM)k
if we do this through bank, i will lose gold on ah fees
shirley said:(12:12:52 AM)my worker cant log in now, we got a problem with our proxy here, we are fixing it, pls give us more time, ty^^just play a while in game, when my worker is ready, my worker will whisper you.
DO NOT BUY FROM GUY-GAME.COM Bunch of worthless dogs and they should all be found and shot. I lost 191.25 USD and all i got is a bunch of lies.
i wish i read all this before i bought off there site There goes 191.25usd on nothing. All i got was a bunch of lies. DO NOT BUY FROM GUY-GAME.COM. Pack of worthless dogs and should all be found and shot
Last day 8/8/12 make payment to 50k of gold today day 15/9/12 no have my gold and dont have my money i open dispute
i ordered some swtor credits on the 14th of june i asked if there was stock they said yes they has 8000k in stock so i ordered 1500k they told me on site 5 minute delivery and oner phone they told me log in their guy would give me credits face to face i havent recieved anything but bull ### from these people and i have been trying to get my money back but they ignore me and hang up on me i have an open dispute with paypal but still no word from them either:(
Got scammed by guygame altso and the scammed me for about 90 euro i realy dont care too mutch about the money but i didnt recive any items they been telling me for weeks u will get it later u will recive the gold as soon as possible weeks went by and i have now selt a complaint too paypal i hope they will ban em i would gladly pay those 90 ish euros just to watch em shut down the site they are big scammers.
Total Scammers
I have been scammed by them to. They have a few fake websites. www.storeinwow.com, www.guy-game.com, www.topwowseller.com,
I would recomend reporting them to paypal, hotmail everyone, stay away
also happened the same thing to me! did u ever get your gold? trigueirosmiguel@gmail.com
Yes, it's a scam. They will NOT diliver! Liers, they say they will diliver in 4 hours, or that its farmingtime now so they cant diliver yet. And so on. The lies just keep coming. Ended up buying from itemgarden instead. Which dilivere in less than 20min.
guy-game.com are scammers!stealer!away from this ### site!go make spam at our servers for them!
i buy gold from k4game.com its much better but expensive! take care from guy-game.com>>>>>>>>>>stealers!
i have the same problem my friend! :(
GUY-GAME.COM STEAL ME! i have buy gold from this site and after one month i try to get my gold and they say please wait we have some ''problems''...liers!i ask i want you to give back my money and they say its not possible couse the manatzer is away!always away!### company!stealers! dont buy from guy-game.com
Did you get your gold in the end? or did they just simply rob you?
guy-games.com are steal my money!3 weeks i wait my gold but they are nowhere!they are saying me that the blizzard have lock their banks!###s!the manager they say is at holidays...1 month almost now!my 20 euros are lost!
talk to paypal, they give info that if site have scam several people you can make mass complaint of scam and they but site on investication.
they still scam wow. they even added me on skype
Dont buy anything from guy-games.com. I have now been waiting for over 1½ month, with daily contact via chat, and only getting the same song. "Pls come back tomorrow" or " our suppliers are just gattering your order, pls come back tomorrow". They are scammers!
Well i geuss guy game found his way here. You are scammers and you know it!
This is all ###, I've been buying gold from www.guy-game.com Several times and "ALLWAYS" recieved my gold.
They are very friendly in Live chat, And on Skype. And i even talked them to give me a Face-To-Face trade even thought one of my orders were under 10.000 Gold which is the limit to get a Face-To-Face trade.
I would strongly suggest www.Guy-game.com For anyone. I mean sure they dont have any Coupon codes or Bonus Golds for frequently coming customers (Which i would like) But they have the CHEAPEST price out there.
I would give them an 3.5/5 On a scale. Rating them in the following.
Prices: 5/5 - BEST PRICES out there what can i else say?
Livechat/Skype: 4/5 - Write understandable english are very friendly, Could be abit more helpful on saying if you have Gold in stock or not, Instead of wanting all to make orders and then farm the gold or come up with the fact that "We dont have stock we farm it now"
Time To Delivery: 3/5 - Stop lying about it will be done in 30 min, Not many sites will be able to deliver gold in 30 min, And i understand that so stop say it will be delivered that fast its make people disappointed. I allways got my gold (5 Diffrent purschases delivered between 24-48 Hours delivery. I dont mind waiting that long for the gold to be delivered as i understand that they have to buy the gold from another player and find this player.
Overall i strongly like Guy-Game. So dont bring me the ###, About they are scammers. They are a smaller company with maybe a harsh time from blizzard and not such big crew as many other sites, Im atleast happy with my time with Guy-Game.
-Tyx
I also got scammed buy guy game, i have now opened a dispute with paypal and i hope that i will recieve a refund.
I will let you all know the outcome of it all.
Another scam site is webgamegamme.com an online game subscription service. They charged my credit card without my permission. I called them and i got a snotty nose and rude asian canadian and she hung up on me. I called and asked to speak to the supervior she had left. I would advise any one thinking about using www.webgamegame.com dont do it you will just get scamed. webgamegame is a big scam.
http://www.guy-game.com/ proper scamers.
DO NOT BUY ANYTHING from them. They will ask you to put stuff up on the AH for them to buy, then they will just keep making up excuses to why they havnt delivered. Its been 2 weeks since I payed them money and nothing has been delivered from their part. I suggest everyone who have been scamed to report them to PayPal, Western Union and even to Google.com. Why? Cause if enough of you complain their services will be frozen. I have already had Western Union remove http://www.guy-game.com/ from their services.
hahahahahah guy-game right this on forum, and they left there name hahahaha, www.gamevsplayer is the same people of guy-game
guy-game
i must negate your guys' views in my place, i dont agree with your guys, i am an old customer of gamevsplayer, all the people there are very good, but sometimes blizzard is too rigorous to the gold sellers, they just need time to get our gold, i really love them, they have the cheapest price of world, and lovely people, guys, please dont treat them as scamers, they are not, i bought gold from them for almost 2 years, so please trust me, this site is really a good one
Hi guys i have abig problem with this site too More than 48 hours of waiting I don t know what to do now. Do you receive your gold later or not ? The last thing I can do is taking pursuits against this website. I really hate rubbers...
i am also a buyer in guy-game.maybe something wrong, this kind of things always happen on gold sellers, just be more patient, and give them some time, they will solve it and give you what you paid.this site is not bad in my eyes.
I so agree, been waiting 3 weeks, al i get when i contact them, plz but items om AH will give Gold soon.
I ordered gold 17.januray... Only got half. So now im gonna notice paypal, and the police...
Can wholeheartly agree, guy-game and gamevsplayer are scammers. Do NOT trust, got scammed for 100 € with weeks of promises that ill get my gold "soon".
why not try www.gamevsplayer.com, they farm gold by themself and cheapest, they can give gold fast, i love them
i must negate your guys' views in my place, i dont agree with your guys, i am an old customer of gamevsplayer, all the people there are very good, but sometimes blizzard is too rigorous to the gold sellers, they just need time to get our gold, i really love them, they have the cheapest price of world, and lovely people, guys, please dont treat them as scamers, they are not, i bought gold from them for almost 2 years, so please trust me, this site is really a good one
Same here scammed me, ordered lvl 10-15... took 3 weeks! then acc got banned on lvl 10! still no progress, so i ask for refund, and they say tommorow the manager will be back, and so on for 2 weeks now!
DO NOT BUY FROM THEM EVER!
everytime i go on the live chat the exit the window!
WORST SERVICE EVER!@
I have been scammed by this site as well. Paid for 3k, followed instructions to the letter, received 1k. The prices seem to be lower than at any other site, but obviously there is a reason for that. I will be filing a Paypal dispute.
Visa gave my money back and Guy-Games didnt receive it, I won a dispute against them in PayPal. Dont buy from them.
You will find a lot of complaints against them if you search for it.
Their certificate are fake, Guy-Games.com is a SCAM web-site from China.
"Hello
We have concluded our investigation into your claim.
Seller's Name: huasheng dianzi co, ltd
Seller's Email: guy-game@hotmail.com
Seller's Transaction ID: 3H49170591050791U
Transaction Date: 18 Jul 2010
Transaction Amount: -$8, 51 USD
Invoice ID: [protected]
Your Transaction ID: 3J225976J6286873P
Case Number: PP-[protected]
Buyer's Transaction ID: 3J225976J6286873P
You have received a refund via PayPal in the amount of $8, 51 USD."
same thing is happening to me, pay'd for a service and 5 day's later its only half deliverd. DO NOT USE THAT SITE