The complaint has been investigated and
resolved to the customer's satisfactionResolved Great Eastern Life Assurance — Refused to give me my access password
resolved to the customer's satisfaction
This is an open letter to : Lee Sai Kit, Great Eastern Life Assurance representative:
My Policy Number: 821 397 22
If you are sure I am not the insured person, please report the matter to Singapore Police, instead of pretending and telling me that you have despatched my access password to me via the Post Office.
When I first called up by phone, your clerks beat round the bush and after many days, nothing was done. So I knew I needed to put every thing on emails. So far we communicated 7 emails and you have yet to tell me my access passwrod.
Please send me my password now by registered post so that I can delete this complaint immediately.