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CB Drug Store Review of Giant Pharmacy
Giant Pharmacy

Giant Pharmacy review: Service

S
Author of the review
11:10 am EDT

I get my meds filled at the same giant every single month for over a year now and every single month I get five prescriptions filled the same ones by the same doctor and every time it's not in stock it's not only do I have to take the prescription up there I have to go back up there because you can't do it over the phone and remind them to order it because they never order it they always tell me it's not in stock and have to order it and then I have to go back up there and pick it up to each prescription I have to go up three times to have filled so that's 15 times I have to go up to make trips to Giant to get five prescriptions filled it's absolutely ridiculous one time I had them call another giant to see if they had my meds in stock and they said yes but couldnt use it because it was put on hold for one of their regular customers. I dont feel i should do their job for them every single time I need my scripts filled. They need to do their jobs and make sure they have enough meds to fill their regular customers meds and not have me make a trip there to remind them. They all know me by first name basis from going there so long. Something needs to be done so that customers dont make 3 trips to the pharmacy basically doing their job so I can get my meds filled especially with this virus going around they are putting me and my family in danger by making me come out in the public so many times. Its not like they have a drive thru. I have to go inside. Please please help me fix this problem. I wanted to go back to the first giant pharmacy I went to but I had a problem with a temporary manager there and he told me i was no longer welcome there anymore. They always did there job well. And had my meds in stock when I needed them

Country of complaint: United States

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