We purchased Sierra Hardwood Flooring from Georgia Flooring Outlet . After cleaning the floor, the finish clouded. This is substandard flooring; the finish is failing - scratching, denting, marring, etc... The company refuses to stand behind the product, after we have invested $10, 000.
Company Business Name: Georgia Flooring Outlet
Country of complaint: United States
The complaint has been investigated and resolved to the customer’s satisfaction.
Same here. Sierra claims to manufacture the flooring...when actually it is imported with no regulation of manufacturing or finishing. They will not stand behind their warranty!