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Resolved
Genita Petralli /SCAM Biosanctuary.comFraud

M Review updated:

This detox program is run by Genita Petralli and it put several patients at HIGH risk in 2010.
It is a poorly run program that claims to be a "holistic detox" center.
In fact, Petralli's illegal activities were reported to the US Embassy in Costa Rica, the Better Business Bureau, and the District Attorney's Office.
Genita Petralli claims that she is against the psych industry but it is a well-known FACT that she locked a patient in their room (after the 4th week) for 2 days with no food when Petralli's detox program did not work. Then Petralli threw that patient in a psych ward!! Another patient left after 2 weeks after deteriotationg rapidly instead of improving.
Yet another patient quit after 5 weeks and one patient eventually decided to go to a psych ward and then fly home. They all paid from $15, 000 to over $22, 000 for their 4 to 5 week "holistic" detox program" and never got a refund.
She is now opening a clinic in Malibu in January 2011 and in Costa Rica.
In 2010 she had NO professionally trained day staff to pass out important supplements, amino acids, and vitamins (she used a 20 year old family member for that job!) and no night nurse. Sleepless or distraught patients where left to fend for themselves and rely on each other. Meanwhile, Petralli spent most of her days and nights locked in her bedroom in front of her computer (stating she only handled the "science part" !! ) when she was clearly the Medical Director.
***Petralli was ironically awarded a "Human Rights Award" by the CCHR (Scientology-based "mental health human rights watch dog organzation = See Facebook)) in February 2010 while violating her own patients' human rights!
There are SAFER, easier and less costly ways to detox.
***1) Always RESEARCH a detox place thoroughly (Google, Facebook, Yahoo are your friends!)
BUYER BEWAE!!!
***Some Internet Source(s):
1) http://missionlocal.org/2009/04/nutritional-detox-facility-gets-walloped/ (Google: Genita Petralli, Nutritional Detox Facility Gets Walloped)
2) Google: Genita, Lucrative Biz Proposal (need property) re: "Green" Spa & Holistic Medical Clinic in Costa Rica /
http://tropicalic.tribe.net/m/thread/8240f1ac-4d0d-4b9f-8290-3b2758235d1d
***Note the target audience, date written and money proposed. She opened weeks later in February 2010. It is no wonder it was totally disorganized.
3) Green Mental Health and Alternatives101 are also part of her scam.

If we had known about this we would have NEVER accepted such mistreatment and gross misconduct.

UPDATE: Genita Petralli's illegal activities were reported to the US Embassy in Costa Rica, the Better Business Bureau, and the District Attorney's Office.
PLEASE NOTE that Petralli will use threats and lies to discourage her past patients/clients from revealing her unprofessional methods.

Fraud
Fraud

Responses

  • Do
    Dominick Shapko Jun 10, 2019
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    I strongly suggest for anyone that is interested in learning about Genita Petralli reviews to review the link below.

    https://genitapetrallireviews.wordpress.com/category/genita-petralli-reviews/

    No further comment is necessary.

    Please don't give up on your recovery - find a compassionate educated and honest professional and FIGHT LIKE HELL for your future. God bless and good luck to all addicts out there.

    2 Votes
  • Pe
    peanutbutter7 May 29, 2019
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    One "award", from an organization registered in the gambling city of Las Vegas, certainly does not make you a "qualified" doctor or naturopath.
    Your other so-called "award" was given to you in 2010 by the Scientologists (cult group).
    You conveniently (or should I say cleverly/cunningly ?) do not mention on any of your websites that the Scientologists gave you this award.
    Bad for your business scams, huh ?
    The question remains = why don't you list all of your university degrees here & on your various website if you are such a "professional" ?
    Hmmm...let me pass you this big virtual shovel so you can keep digging yourself into a bigger hole...
    LOL...

    4 Votes
  • Ge
    Genita M. Mason Apr 22, 2019
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    I'm serious dominick, your reign of terror is over. are you going to give me your agent of service or. should I have my lawyer go through The Vista Group??

    -2 Votes
  • Ge
    Genita M. Mason Apr 22, 2019
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    When you work with very sick people, you open yourself up to these situations. This is a very sick man and woman. making various different names up to make it look like it's more people.

    dominick, you have shown an appetite for malicious intent that is mind boggling. it's time to go to court. You need to be stopped. You are sick. Janet told me you were okay. apparently not.

    Please provide your agent of service.

    Comments

    -4 Votes
  • Do
    Dominick Shapko Jun 10, 2019
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    @Genita M. Mason You don't scare me, lowlife scammer Genita. You know my address, quit posturing and pretending. There are quite a few of your former patients looking for you, and we all would love to state our cases against you. YOU provide your service agent and let's go at it. No?

    Well, I did not think so...

    2 Votes
  • Pe
    peanutbutter7 Mar 06, 2019
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    This lady is not a qualified doctor or homeopath. She has no degrees. Make sure to ask her to provide proof if she tries to say she is "trained". She has scammed thousands of dollars from past patients ($5, 000 to $30, 000) and is linked to the Scientology cult (they even gave her an award). She will ask you to wire the money so there is no proof of paid services if you want to sue her. Plus, she operates out of places like Costa Rica and Mexico where she can not be sued as she is not on United States territory. Google her name: Genita Mason or Genita Petralli- she changes her name to avoid being detected for past crimes. You will see a list of complaints. Anyone can wear a white lab coat to look official. Many have tried to sue her but she only posts a toll-free-number which is another red flag that it is a scam.

    5 Votes
  • Do
    Dominick123 Oct 02, 2018
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    No but Genita will provide you with ibogaine for around $10, 000. Good luck, user1918165.

    2 Votes
  • Us
    user1918165 Sep 28, 2018

    Can i get ayawasca from them ?

    -3 Votes
  • Ge
    Genita M. Mason Sep 28, 2018
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    it would give me the opportunity to counter sue for the damages and stress you have caused by your malicious attempts to hurt me and my business.

    -3 Votes
  • Do
    Dominick123 Oct 02, 2018
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    @Genita M. Mason Genita...What a pathetic slimeball...hiding behind internet anonymity...clearly she has a long posse of unhappy patients after her...stay tuned, lawyers are on her tail.

    4 Votes
  • Pe
    peanutbutter7 Sep 04, 2018
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    I also would like Genita Petralli's (Mason) current address and telephone number so that I can sue her for HIPAA violations.
    If you have nothing to hide Genita Petralli (Mason) then why is this information not listed on your website?

    4 Votes
  • Do
    Dominick123 Oct 02, 2018
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    @peanutbutter7 She is running a clinic in Puerta Vallarta, which I am certain will get shut down soon after she scams 10-20 sick people and will have to run again. Clinic has a new name, The Arc, but the scammer behind it is still Genita The Fraud.

    4 Votes
  • Do
    Dominick123 Aug 31, 2018
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    Genita Mason Petralli -

    Please be informed that my attorneys are looking for you in order to serve you with demand letter. Would you be so kind, as you have expressed interest in contacting my legal team, to identify where you can be found to receive service? Since you are so eager t get your day in court, please let me know WHERE YOU ARE.

    Waiting to hear from you.

    Dominick

    4 Votes
  • Ge
    Genita M. Mason Aug 25, 2018
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    Again, I invite you to court in Hawaii and I am sure the Los Angeles Police will be contacting you as you are the ONLY one out there maliciously following me around the internet adding lie after lie. I have save all texts including the one of your threatening me and my safety by saying that "you know where i am staying". That makes you a suspect. Again, YOU are the only one doing this constantly even two years later which shows everyone how sick you are.

    All the things are are saying about what Karina the treatment coordinator are untrue. She was a treatment coordinator there and you bonded with her because you both shared the same drug history and YOU know that. You were the one that requested she be there to provide your supplements, juices etc... the nurse is the one that was charged will ALL medical tasks. You are a truly sick man and these continued attacks against me online only prove this to the authorities. The dates of my arrival in Hawaii and the day i had to leave the house because of your insane and violent behavior witnessed by everyone clearly show we provided services for 8 days and we have an initialed check off sheet that the nurse kept every time she provided a service.

    Please, take me up on my offer to take you to court because i would love the opportunity to prove this slander and recover damages. I have been trying to be nice but you just won't stop the stalking and insane accusations.

    I have two witnesses to everything. Karin and Tischelle the nurse. And the many texts!

    Thank god the people that have read this insanity on your part can see right through it and have come in for the life saving treatments they needed. You are evil, because only evil would try and hurt someone practicing non harmful medicine.

    -3 Votes
  • Do
    Dominick123 Aug 31, 2018
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    @Genita M. Mason WHAT IS YOUR ADDRESS, GENITA MASON PETRALLI?

    WE ARE READY TO SERVE YOU WITH DEMAND LETTER.

    4 Votes
  • Do
    Dominick123 Aug 21, 2018
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    It is useful to note that in a google search these complaint about Genita come up immediately second on line, insuring that anyone interested on G's services gets forewarned about her multiple scams.

    MISSION ACCOMPLISHED.

    3 Votes
  • Do
    Dominick123 Aug 19, 2018
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    This is such an incredible stupidity. I have been out of the country since March 2018. Genita Everchanginglastname has obviously been accosted and while I don't cheer for anyone's misery, i strongly suspect it was done by some disgruntled patient.

    KARMA...

    3 Votes
  • Do
    Dominick123 Aug 20, 2018
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    @Dominick123 I would love to speak to LAPD about you, Genita, and your personal consierge scam. You came to my home with unqualified teenage heroin addict and suggested that this teenager would administer iv's. Then you wanted to give this teenager illegal psychedelic substances on my property. When I shut this down, you, the control freak and a psycho, got upset and stopped showing up for treatments AFTER 5 DAYS. You provided less than 40% of the contracted services and terminated your program under false pretences. Based on your complete lies, i am hiring a malpractice attorney and will report all the details of your "treatment" to Hawaiian HHS.

    KARMA

    5 Votes
  • Ge
    Genita M. Mason Aug 19, 2018
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    PROOF: Texts between us that July right after I had to leave. All text before and after are logged as well on my phone and all threats make you a suspect. Now that I have proved you are lying about one very big issue, it will make it much easier, especially with statements, to prove the rest are lies. I have saved ALL texts, including the one of you claiming "We know where you are staying". In light of your relentless desire to try and maliciously hurt my reputation with lies, you are and will always be considered a threat - and as I said, they are not taking any of this lightly.

    Comments

    -3 Votes
  • Ge
    Genita M. Mason Aug 19, 2018
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    @Genita M. Mason All texts before and after. The Los Angeles Police see the continuity and can tell they are not fabricated. You are and will always remain a suspect.

    -3 Votes
  • Do
    Dominick123 Aug 21, 2018
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    @Genita M. Mason Suspect of WHAT, you idiot?

    4 Votes
  • Ge
    Genita M. Mason Aug 19, 2018
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    That is the Los Angeles Police department.

    -3 Votes
  • Do
    Dominick123 Aug 21, 2018
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    @Genita M. Mason What does it mean? LAPD what? Give me a name and contact info, would LOVE to talk about your fraudulent activity, you greed and dishonesty.

    4 Votes
  • Ge
    Genita M. Mason Aug 19, 2018
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    Now that I have proved you are lying about one very big issue, it will make it much easier, especially with statements, to prove the rest are lies. I have saved ALL texts, including the one of you claiming "We know where you are staying". In light of your relentless desire to try and maliciously hurt my reputation with lies, you are and will always be considered a threat - and as I said, they are not taking any of this lightly.

    -3 Votes
  • Do
    Dominick123 Aug 20, 2018
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    @Genita M. Mason You didn't prove anything, you [censored]. Getting a malpractice lawyer. Where can you be found? Asking for the process server. Also, please refer me to LAPD case handler - would LOVE to speak to them about you and your scams you are running.

    4 Votes
  • Ge
    Genita M. Mason Sep 28, 2018
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    @Dominick123 I certainly won't give you my personal address as you are hostile and have been attacking me for two years. i will give you a friend's where you can serve me. Or, just tell me what courthouse, time and date

    -2 Votes
  • Ge
    Genita M. Mason Aug 19, 2018
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    PROOF - Texts between us July 28th

    Comments

    -2 Votes
  • Do
    Dominick123 Aug 20, 2018
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    @Genita M. Mason What a fraud Genita is...she refunded $4, 000 in cash only, but since it was in cash, as she insisted, there is no record of the refund. As per my texts posted, I fail to see any threats. I offer her to leave in peace. As a side note, she and her staff maliciously damaged personal items in my home, and stole several personal items as well. It is truly difficult to describe the level of pettiness and dishonesty of Genita and Associates, but I continue to strongly advocate against anyone experiencing her scams first hand.

    GENITA IS A FRAUD!

    GO ELSEWHERE, BE SAFE.

    4 Votes
  • Do
    Dominick123 Aug 19, 2018
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    Genita, you are an idiot and a liar. Go away, please.

    I will not waste my time anymore on these emails.

    By the way, the more you explain and defend your actions, the guiltier you appear.

    3 Votes
  • Ge
    Genita M. Mason Aug 19, 2018
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    He was never at my "medical facility" which also makes this a long list of slanderous statements.

    -3 Votes
  • Do
    Dominick123 Aug 20, 2018
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    I will certainly pursue legal action since Genita's posts delve into my personal health history, and she is revealing my full name for no apparent reason.

    What a repugnant creature Fenita is, truly despicable.

    4 Votes
  • Do
    Dominick123 Aug 23, 2018
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    @Genita M. Mason Listen, you disgusting miserable liar. You came to my home and scammed me out of $30, 000. You should be in jail. Karma will get you, and hopefully soon.

    4 Votes
  • Ge
    Genita M. Mason Aug 19, 2018
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    dominick veliko shapko, I invite you to court in Hawaii. I have records of the nurses being there providing medical services for you. I don't even know how to give IVs, that is why nurses are hired. They require doctor's orders. I have never publically nor privately pretended to be one. That is why my clinic has a doctor. I have the contract with you as well. I also have witnesses that we performed 8 days of services out of 10 contracted and most of all the services there were only a couple of services left out of nearly 30 contracted and i gave you 1/3 of the payment back. I have text messages that i have on my phone of you accepting 5k cash back and acknowledging the 4k outstanding which made it a 9k cash return.

    I have also submitted your threatening texts stating "you knew where i am" - very ominous which the police are taking seriously which is why you are a suspect now.

    So please, let's go to court as I am happy to put this in front of a judge and get the court order to have these lies taken down of the internet. You are not hurting me, and your threats privately and publicly are only going to get you in trouble. when i take witness accounts of why i had to leave your house on the 8th - fearing for my safety, which everyone knows about, as you were standing in the kitchen in one of your psychotic triads, ripping your IV out and screaming at me, and freaking out the nurse - people will know once and for all who the mentally imbalanced person is here, and why - which i will indeed share in court.

    Anyone reading this should note that anyone can go online and make untrue statements about another person. Especially one that can not afford to pay thousands of dollars a month for "reputation management" which i would refuse to do even if i had the money because this is from top to bottom lies and slander. This is how these businesses make their money.

    So please, dominick veliko shapko, let's take this to court. It's been going on too long and i really want to show my evidence and your threats to a judge.

    -3 Votes
  • Do
    Dominick123 Aug 20, 2018
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    @Genita M. Mason Note the length of Genita's reply. Obviously, these reviews are doing their job and she is losing potential customers. This is wonderful news, as she is a total fraud. I am hoping that everyone of her potential customers will find help and relief from licensed reliable and honest practitioners. GENITA = SCAM

    2 Votes
  • Do
    Dominick123 Oct 02, 2018
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    @Genita M. Mason GENITA MASON PETRALLI

    GIVE THE ADDRESS WHERE PROCESS SERVER CAN FIND YOU. LET ME SUE YOU.

    YOU READY?

    DID NOT THINK SO.

    3 Votes
  • Do
    Dominick123 Aug 18, 2018
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    Genita, I have a contract with you for the medical services you have performed in Hawaii. You are a complete fraud. For anyone reading this nonsensical exchange - feel free to reach out and get specific information.

    ONCE AGAIN - STAY AWAY FROM GENITA, SHE IS EXTREMELY DANGEROUS SCAMMER AND A COMPLETE FRAUD.

    4 Votes
  • Ge
    Genita M. Mason Aug 18, 2018
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    i never practiced medicine without a license. you would have to file a complaint against the nurse you hired if she did not get doctor's orders. so please, file the complaint so i can talk to them and put your baseless threats to the side and yes, your name has been given to the los angeles police as a suspect.

    -3 Votes
  • Do
    Dominick123 Aug 18, 2018
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    Genita,

    First of all, you are a psychotic liar. Secondly, you have practiced medicine without a license while treating me in Hawaii. I would love to expose you for who you really are. Let me know where you are currently located, and I would be happy to follow up on my filed complaint to Hawaiian Health and Human Services. They would LOVE to speak to you. BEWARE - FRAUD.

    AVOID GENITA (LAST NAME MAY CHANGE) LIKE A PLAGUE.

    4 Votes
  • Ge
    Genita M. Mason Aug 18, 2018
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    We and the Los Angeles Police know that it was you. You are now a suspect, Dominick Veliko-Shapko

    -3 Votes
  • Do
    Dominick123 Aug 20, 2018
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    @Genita M. Mason HOW DARE YOU POST MY FULL NAME ???

    THIS IS AN EXAMPLE OF YOUR CRIMINAL CONDUCT.

    TAKE DOWN IMMEDIATELY!!!

    4 Votes
  • Do
    Dominick123 Aug 23, 2018
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    @Genita M. Mason Firstly you are violating every professional conduct policy by posting my full name.

    Secondly, you are a complete idiot.

    If lapd wants to talk to me, I would be very happy to speak to them about you, your personal drug use, your history of scams and theft, and your practice of medicine without a license.

    Unfortunately, people like you are continue evading justice. you should be in jail right now.

    3 Votes
  • Do
    Dominick123 Aug 31, 2018
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    @Dominick123 IMPORTANT NOTE:

    This "Medical Director" posted personal and confidential treatment details for me and several other patients on this site, in direct violation of professional conduct and privacy laws. Demands to remove these personal references were repeatedly ignored by Genita Mason. This is how she intimidates people that dare to complain about her scams - by lies, legal threats, and threats of release of the medical data.

    If anyone knows of Genita's whereabouts, please post here, and God Bless!

    4 Votes
  • Do
    Dominick123 Aug 14, 2018
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    Complete and total set of lies. Genita Mason is a FRAUD. BEWARE.

    4 Votes
  • Ge
    Genita Mar 29, 2018
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    Hi Dominick,

    There are patients that were in Mexico that witnessed your behavior there, similar to here on the internet and are willing to write statements here and for court.

    Also, I have texts of you acknowledging a total of 9, 000.00 returned as there was 4k outstanding and i gave you 5k in cash after finishing more than 90% of the services contracted. This alone proves you are lying because you have a sick man's vengeance against me because I wouldn't cook meals for you... not in the contract. And after your outburst in your home toward me when you yelled and threw things in the kitchen, simply because i would not cook (you weren't supposed to be eating regular meals per the contract anyway) who would feel safe going back? The nurse and treatment coordinator were going back the next day but not me. Any judge would understand why and I have witnesses. And besides, i am not needed on site as I am not the one that provides treatments. The nurses, doctor's and treatment coordinator do. You were the one who cancelled them. Not me. Yet I reimbursed 1/3 of the payment after you breached contract after we provided 90% of services.

    The next entries will be from those on site in Mexico and Hawaii.

    -3 Votes
  • To
    Tosha Smith Sep 18, 2017
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    Reading this thread is very disturbing and disappointing because being a patient of Miss Genita has been a truly life changing and health building experience for me. I had developed a plethora of systemic issues, but the most prominent was acute mold poisoning. In doing my research and my desire to locate a green medical model healer, I was lucky enough to find Genita Mason. The Biosanctuary, Miss Genita, her nurses, etc...were absolute God sends! I completely and whole heartedly believe in Genita's philosophies, protocols and green approach to healing all kinds of dis-ease. Nobody is perfect, and Miss Genita has had her work cut out for her as sometimes treating the acute addiction landscape as well as psyche drug dependency landscape can be very challenging personalities to manage. But, she knows what she is doing and biochemically speaking, she is truly ingenious at detoxification, rebuilding the microbiome and healing biotoxin illness as well as many many other common epidemic health issues. The truth is, that any valuable leader is going to have to navigate naysayers. And, for all of the countless successes and lives Genita has served and possibly saved, having a few despondent patients is inevitable. All I can do is share my own positive, loving and honest kudos for the program that not only healed my sick body but allowed it to thrive. If I were you, I would spend time researching Genita's incredible content that she generously shares on her website and try and look at her program through the eyes of the countless lives that have thrived from choosing an alternative method for their healing. I am one of them!

    -2 Votes
  • Do
    Dominick123 Jan 07, 2018
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    @Tosha Smith A general comment about dishonest health practitioners - they deal with most vulnerable and easily influenced individuals looking for a miracle cure. They are highly susceptible to scams and tend to blame themselves for treatment failures. Genita Mason Petralli is a very dishonest, controlling, manipulative and borderline psychotic person who changes names, treatment locations and centers. She also tends to besmirch and intimidate whoever dares to expose her shoddy practices. STAY AWAY and good luck with your healing journey. God bless.

    4 Votes
  • Do
    Dominick123 Jul 29, 2017
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    Genita now Mason is not a compassionate person. She is incredibly angry dishonest and controlling individual I ever met in my 60 years. STAY AWAY!

    4 Votes
  • Ge
    Genita M. Mason Sep 12, 2017
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    @Dominick123 I also find it very strange that you would say I'm dishonest and money hungry for a number of reasons:

    1: you told me that you came to thebiosanctuary because I didn't sell the program to you. I told you what we do and if you resonated with it, then you should come in, but if you didn't, it wouldn't be a good fit. I don't sell God & Nature.
    2: You continually offered me buildings of yours free of charge in many different states and countries and I told you word for word "Please let me first earn such a generous offer by helping you succeed in recovering your life and getting off the pain killers."
    3: You offered me 10k more than the fee I requested for concierge service to modify the program I knew would work for you, and I refused and said "let's not do it then".
    4: I gave you your money back after excruciating expenses paid out and treatments fulfilled through 7 of the 10 days. We had a contract and I fulfilled that contract up until the point YOU quit. I have text messages from you telling you that your treatment coordinator would be there the next morning and you continually refused service.
    5: I had to get a hotel after 5 days for us because of your verbal abuse to me and my staff and physical aggressiveness with things around the house. throwing things, etc...
    6: We have numerous other clients that were present in Mexico who can testify to your behavior and demeanor. Also to how much and how hard my staff worked to get you well, even at one point saving your life when you tried to kill yourself. And you call them under qualified?
    7: As you know, I am in retirement and have a doctor overseeing the clinic, so really you are trying to hurt the very people who saved your life. My nurses. Of whom still have jobs open to them any time they want them back at the hospital. They are that good. And they prefer to work at the biosanctuary because they get to be a part of people actually getting well.

    As I said when I settled with you, I wish you the best. I see that you wrote these untrue statements about me the evening you quit with us. Well, we haven't quit. We will continue to help people reclaim the life God planned for them. And at the very least, I hope that you see the potential that you have created here... possibly the death of someone that reads your false comments, but in fear doesn't come in, which results in the loss of their life. It has happened before on Mina Jain's account. It does not effect us financially, there are too many people in this world that need us for our unique and most effective services to be not sought after. So really, you are only hurting them. And you said that you didn't have a purpose in life, but wanted to create one through helping people through helping me help them. Yet you attempt to do the exact opposite. Again, this is very dark Dominick - you need to release this darkness before you ever hope to get well.

    -3 Votes
  • Do
    Dominick123 Jan 07, 2018
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    @Genita M. Mason Genita is a very disengenios liar and manipulator. Whoever considers using her services- DON'T PREPAY AND DON'T GIVE HER CASH UNDER ANY CIRCUMSTANCES - she is a classic case of over-promising and under-delivering. BEWARE and STAY AWAY. There is a reason she works out of Mexico and demands cash upfront -true signs of a classic confidence con. Her treatment methods are quite standard and can be obtained from many reputable sources. Good luck and God bless to everyone trying to break through the addiction cycle - it's possible with hard work, just get the right help every step of the way, and keep away from the charlatans.

    5 Votes
  • Do
    Dominick123 Jan 08, 2018
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    a verified customer
    Verified customer

    @Genita M. Mason This is a lie. Genita Mason refunded a small portion of the $30, 000 fee, and only after a threat of exposure to Health authorities, as she practices medicine without a license. Genita committed to providing a long list of procedures, but then, as she wanted to save money, hired unqualified nurses that couldn't insert an IV, did not deliver promised treatments, and then left her unqualified staff unsupervised. To boot, she wanted to administer psychedelic drugs to her "friend" in my home, which was completely illegal. She was a complete psycho, malicious, rude and incredibly greedy. Despite getting entire $30, 000 upfront as per contract, she continued asking for higher compensation while not providing promised treatment. Eventually she started removing her medical equipment without my knowledge, completely circumventing all her contractual obligations. Then she quit my treatment under several made-up pretenses. Again, Genita Mason preys on sick and vulnerable people, knowing that they are unlikely to fight back, as they have bigger problems than dealing with her. It's difficult to describe all her actions during the five days of "consierge $30, 000 individual treatment", but in a few words, I was scammed in the worst way possible.

    Feel free to email me for extra details, if necessary. Please DO NOT USE HER SERVICES. She is a complete fraud.

    4 Votes
  • Do
    Dominick123 Aug 22, 2018
    This comment was posted by
    a verified customer
    Verified customer

    @Genita M. Mason Genita, you are disgusting despicable and repulsive liar, scammer, and manipulator. You prey on sick and vulnerable people, knowing full well that your patients will not be able to stand up to you because of their health issues.

    SHAME ON YOU. HOW DO YOU EVEN LOOK AT YOURSELF IN THE MIRROR?

    4 Votes
  • Do
    Dominick123 Aug 23, 2018
    This comment was posted by
    a verified customer
    Verified customer

    She is not retired, she just opened up another facility, trying to scam a new set of victims. Example of her pathetic behavior- even after scamming me out of $30, 000, she sent one of her stooges to ask me for donation to her new facility. Truly shameless and repugnant creature, Genita Mason Petralli.

    4 Votes
  • Ro
    Ronald alter Apr 18, 2016

    In dealing with drug addicts there are many challenges. Many will not follow protocol and still take drugs and post complaints from a warped (for lack of better word) perspective.
    I live in florida and went to genita s program with my wife and we are family folks in our 50, s we were taking too many meds to admit. She rapped a bit too much for me and I did not feel a good picture/presentation was presented before going to Mexico insofar as the operational facility's. I went because I know about health and some of the science behind it. This was the first perfect plan I had found and I had been looking for years.
    I was still skeptical, but after arrival all fears vanished. She is compassionate and non compromising yet with an energy that supports in the healing. She does extras and personalized our particular needs. Her nurse could not be better and great supportive staff. I personally was able to read between the lines on above complaints and they were written 6 years ago. So glad I went. Live is renewed, new energy, hope and joy. And my wife and I are so in love again after 33 years, and this was our last hope. When people feel like crap it's hard to love or be nice. Thanks genita we love you. I could say so much more and maybe will later even though you said you didn't want to be defended.

    -2 Votes
  • Ki
    Kirby1 Jul 23, 2013
    This comment was posted by
    a verified customer
    Verified customer

    Forgot this thread was still out there - how is the fine lady and what has she been doing this past year?

    4 Votes
  • Do
    Dominick123 Jul 29, 2017
    This comment was posted by
    a verified customer
    Verified customer

    @Kirby1 Update: she changed her name to Genita Mason and plans to close Biosanctuary, move her clinic to Mexico (less regulation?). She is a fraud. STAY AWAY

    3 Votes
  • Fm
    fmkyyz Aug 27, 2012

    Genita is the real deal. She's an extraordinarily talented healer with her heart in the right place. One would be very fortunate to work with her, and her team. And I say "work" because it is work. Her program, which she is constantly refining is cutting edge. It's the best, most inspired out there. And it works. But it takes much commitment, and focus, and discipline. All worthwhile things do.

    I know, as I went through her program in Costa Rica in 2010. At the end of it, I had never felt so good, nor so fit, in my entire life. It was life-changing.

    There is no magic pill to correct years of either street or psych drug, and/or alcohol abuse. Many things need to come together for this to happen, but it is possible, and Genita's program covers more than anyone's. She and her program are truly inspired. But I'll say it again, it takes real work. With the appropriate effort by those who wish to see themselves better, freedom from addiction will follow. One must give the program a chance, and that means working it every single day.

    It takes time to really screw yourself up. You can't expect to reverse years of damage over night and without effort. If one meets Genita half way, her program will work, and on so many levels, and faster than one would think.

    Over time, as one heals, one realizes more and more, day by day, the thoroughness of this program, as it is not only measured by the degree of fitness of one's body, but the extent of personal (psycho-spiritual) revelation that accompanies the healing physical self, which obviously evidences a healthy mind as well.

    At least that was my experience. And please know, I was really f***ed up when I went in.

    Genita's is a profoundly good program.

    Peace.

    -6 Votes
  • Do
    Dominick123 Jul 29, 2017
    This comment was posted by
    a verified customer
    Verified customer

    @fmkyyz She is a money hungry dishonest control freak. She uses unqualified help and treats her patients with utmost disrespect. STAY AWAY.

    3 Votes
  • Ge
    Genita M. Mason Sep 11, 2017
    This comment was posted by
    a verified customer
    Verified customer

    @Dominick123 I am surprised at this response. Do you not remember, we saved your life on two occasions? Then, when you decided you didn't want to do the program anymore, and after we provided all treatments through 7 of the 10 days, and after I paid for staff travel, hotels, food, etc... I gave you your money back because you were acting hostile toward me at your house. These comments are unavoidable given the patient population we continue to serve. Just part of the terrain. Heroin, pain killer, and Benzo patients are known for going though horrific withdrawals when they refuse to do things the way we ask them to and lash out at others.

    And do you not remember telling us that we did more for you in such a short period of time than any other rehab / clinic you had ever attended? That you felt better than you ever had? And why did you fail those?

    How can someone that is money hungry give your money back? And why would you want to hurt others and try and dissuade them from getting the help we provide at such an affordable fee structure. much more affordable than ALL other clinics because we are not money hungry - money is not the purpose here, it is used to be sustainable so that we can continue to help people.

    You, on the other hand, are trying to hurt the very nurse that saved your life - literally. That is very dark. who are you, really?

    -4 Votes
  • Do
    Dominick123 Jan 06, 2018
    This comment was posted by
    a verified customer
    Verified customer

    @Genita M. Mason Another set of lies from Genita. She refunded only $4, 000 out of $30, 000 charged for 10 days of concierge service. I had to threaten to report her for treating patients without a license to get that refund. My advice - if are absolutely desperate and have to use her services, DO NOT PREPAY. Genita Mason Petralli is a dishonest greedy fraud who preys on vulnerable sick people. Please look into every available option before using her service, God bless and good luck!

    Dominick

    4 Votes
  • To
    tothineselfbetrue May 02, 2012

    Genita Petralli critisized AA and said all kinds of inaccurate things about the program. I don't believe anything she says. AA works! My husband has 25yrs soberiety and I have 5yrs and we are happy, healthy successful people and many of our friends have been sober anywhere from 1year to 40+ years. . AA doesn't work for people who don't do the work, i.e. the 12 steps. It has worked for millions of people.

    5 Votes
  • Me
    MedicalNegligence Feb 09, 2012

    Yes, I have. A full complaint with supporting documents has been filed with the
    District Attorney's office in California AND meetings were held with the consulate from the US Embassy of Costa Rica regarding Genita Petralli's illegal activities.

    4 Votes
  • Me
    MedicalNegligence Feb 06, 2012

    Genita Petralli can NOT sue anyone for slander. If she does, her whole scam will be exposed in court and she knows that.

    5 Votes
  • Me
    MedicalNegligence Feb 01, 2012

    Roofus = Stay away from Alternatives to Meds as this was also started by Genita Petralli.
    Although she resigned last year, I would not even think of registering with that facility.
    Just keep doing your research, as you said.
    Best of luck to you !

    3 Votes
  • Cr
    cross1979 Jan 27, 2012
    This comment was posted by
    a verified customer
    Verified customer

    My advice for you roofus1987, stay away from Genita Petralli. I speak from bitter experience...

    5 Votes
  • Ro
    roofus1987 Jan 21, 2012

    I was really interested in going to this clinic because I am allll about trying to do things in a natural way.
    I actually have had issues with AA and that it does seem so wrong and backwards. I came across a youtube video of Genita in 06 talking about AA and I was completely encouraged. I felt like it made so much sense and that there was hope. I have been doing research on her clinic because I wanted to try it. But honestly after reading all of this I am terrified. From what this person is saying, it sounds like a cross between a cult (think the movie "Beach") and a place where you will be doped up and locked up rather than holistically helped. Not to mention an astronomical price.
    With that being said, Genita, I am NOT saying at all that the above is true. I really don't know since I am only a researcher reading these reviews online. And I need to be EXTREMELY THOROUGH when seeking the right place for me, being that I have been victimized as a result of scams in the past. But I will point out that I did really like your youtube videos and even though I don't understand science or ortho molecular healing, I do know that this country eats nothing but garbage and I do know AA doesn't work.
    I am still going to continue to do research because I really need to find the right/holistic approach to healing. Do you have any reviews/and or information that people can read in which are positive?

    0 Votes
  • Do
    Dominick123 Jul 29, 2017
    This comment was posted by
    a verified customer
    Verified customer

    @roofus1987 Stay as away as possible. She is not what she claims to be. She changes names and businesses but she is a complete fraud. I am reporting her to District Attorney and Dept of Health.

    3 Votes
  • Me
    MedicalNegligence Dec 28, 2011

    Kirby1 please contact me! Do you have an email ?
    I am read to testify against Genita Petralli's abuse as well.

    4 Votes
  • Nu
    Nutella Dec 27, 2011

    I totally agree with Kirby1...Genita Petralli is a con artist who will use threats and lies when the ugly truth about her unprofessional "holistic services" are revealed. Kirby1- if you need my email I can provide it for you and am more than willing to testify as well. By the way, Petralli keeps saying she is going to sue me BUT this is just a bluff. She is trying to intimidate you- so ignore her and carry on.

    3 Votes
  • Ge
    Genita Petralli Oct 26, 2011

    I am Genita Petralli, the Medical Director of Shangri-La BioSpa when Mina Jain was there. Her accusations are entirely false and slanderous.

    To summarize:

    After the initial four weeks Mina was there, she was progressing so well that her father extended her stay. Right after he did that, she decided she didn’t want to stay any longer and decided to discontinue both her medications and the holistic support services we were providing her. She signed a sworn statement that she refused ALL treatment, including that of her doctor. We immediately got on the phone with her father to have him come to Costa Rica and pick her up and he could not due to work obligations. While we were trying to figure out the best course of action as her condition was deteriorating quickly she chased my chef around the kitchen with a knife threatening to kill her. It was at that time that we asked her to stay in her room and we would help her get home. The nurse stayed with her, however, we did have to confine her to her room but the nurse brought her her food and tried to get her to take her medication. We decided to have one of our comfort and care assistants escort her back to the states where her father could meet her at the airport. At the Costa Rican airport she pretended her hand was a gun and started saying “Pow Pow” and pointing to the Airport Police. They of course detained her and would not let her fly. We brought her back to Shangri-La, confined her to her room with the nurse while we discussed the situation with her father trying to figure out a solution. While this was in course, she began threatening the nurse so we had to station the nurse outside her window. Mina became extremely violent, tearing towel racks from the wall and trying to rip the sink out from the wall. She then became a threat to others and herself and by the standards of care I had to call the ambulance and get medical intervention. Mina was delusional for weeks thereafter. My staff went to the hospital to check on her and even drove her father around, helping him migrate through the process of getting her released to go home.

    Mina has absolutely no recollection of this period. I have statements from my staff and a signed statement from her that she refused to take her medication and refused our services. We acted quickly, keeping the staff and her from harm – all this happened in the course of two days after refusing to take her medication; she had to be taken to a hospital that was staffed and equipped to stabilize her and calm her down for the safety of all.

    Her statements are slanderous and she is using your site only to try and hurt the reputation of our health spa. I am asking that you remove these false statements. We have just learned about them and are having our lawyer contact her regarding being liable for damages.

    The only comment that is truthful in her statement is that I did have an employee that was family. He provided first tier support in helping people make sure they made their appts. Etc… he was not in any position of patient care or responsibility. He worked mostly as a handyman and went on their excursions with them to monitor them.

    As you can see she is not paying much attention to correct details. She claims that I opened just weeks after posting an ad for positions at the spa. You can see from the date of the post that I opened one year and a few weeks later in feb of 2010.

    Also please note that she returns to vote on her own post.

    Thank you for your time and consideration in this matter.

    If any one of our other clients were a loved one of yours, you would have wanted her out of the common areas running around with a butcher knife, threatening people. The other clients did not need to endure her demeanor and violence. They come to us for a vibrant, peaceful and caring place to ensure the best environment for a healing event. It is a health spa, not a psych ward and one people begin to demonstrate that they are a threat to others AND themselves it is time to get them into a safe and appropriately staffed environment.

    This could have all been avoided if the family came out when we called to get her.

    We have repeatedly asked Mina for her address so that we could bring this to court for slander and she refuses to comply with our request. This should shed some light on the lack of credibility her statements hold. So instead of participating in a fair hearing between us she instead uses websites that allow slanderous statements for ranking to unleash her very misdirected and sick anger. She continues to take down the same complaint we offer comment on to defend our organization that has helped thousands of people and resubmit her slanderous comments without our rebuttal. Our lawyers are taking the legal process to find her location so she can be served.

    0 Votes
  • Do
    Dominick123 Jan 08, 2018
    This comment was posted by
    a verified customer
    Verified customer

    @Genita Petralli I totally believe and sympathize with Mina. I am sure she was vulnerable, and was driven to the brink by uniquely inhuman and manipulative Genita Mason Petralli. I was told Genita is planning to close Biosphere as she has many complaints against her and the clinic, and open up under another name. BEWARE!

    3 Votes
  • Pe
    peanutbutter7 Mar 06, 2019
    This comment was posted by
    a verified customer
    Verified customer

    @Genita Petralli Genita (Petralli) M. Mason is NOT a qualified doctor or homeopath. She has no degrees. (Make sure to double-check and verify her qualifications and you will soon see for yourself.) Anyone can wear a white lab coat and make YouTube videos with so-called scientific props (microscopes, detox machines) to make themselves look official. It is also very easy to create a website that looks real but is actually fake. She has scammed thousands of dollars from past patients and is linked to the Scientology cult (they [also known as CCHR] even gave her an award). Google her name: Genita Mason or Genita M. Mason or Genita Petralli- she changes her name to avoid being detected for past scams. She also posts great reviews about herself using fake names. We have repeatedly asked Genita for her telephone number and address so our lawyers can sue her for malpractice but she has yet to provide it. Instead she only lists a toll-free-number. If you call this number you will reach an answering machine. We are eagerly waiting for her lawyers to contact us so we can get a refund but not one person has heard from her lawyers. So strange as she has our contact information.
    Do not wire her money for her services as you will not be able to prove that you paid her in court.
    Also, her Biosanctuary "spa" or "detox" place is always in places like Costa Rica and currently Mexico as you can not sue her since she does not have to follow any USA laws.

    4 Votes

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