Genesis had a warranty that they would supply a loaner car if I brought my car in for service. I had called 2 times and never received a call back. Then I did get through to service and they do not offer that any longer. Part of the reason I purchased the car was due to extra services I would get, but now they are no longer offer it, but still have it posted on Genesis site.
On website and under warranty
Complimentary Genesis loaner vehicle dropped off at location while owner's vehicle is repaired at a Genesis brand retailer
Desired outcome: I feel that was part of the service I paid for when purchasing the car and feel they need to give me a loaner.