The complaint has been investigated and
resolved to the customer's satisfactionResolved Gemstone Shelties — Disreputable breeder
resolved to the customer's satisfaction
I purchased a puppy from Gemstone Shelties on July 30th, 2006. I had been looking for a Sheltie for some time. The website portrayed pride and integrity. We discovered that the entire operation is driven by greed and money and absolutely no empathy for animals.
They lied to me about a number of things. Example: When I noticed bloody stools from several puppies, Vickie Robinson told me they had Coccidia and that Coccidia is "nothing to worry about". Coccidia can be FATAL in puppies. They even mention Coccidia in their contract as a waiver of responsibility!
I took my puppy to the Vet immediately. He was diagnosed as deaf, possibly blind and he had Coccidia AND Giardia. He had a seizure and when we took him to the Emergency Specialty Center, he was diagnosed as having a genetic brain defect or progressive virus. The prognosis was poor and euthanasia was recommended.
We had to euthanize our puppy after only 2 days. Gemstone Shelties (Vickie Robinson aka Kathie Robinson) would not give me a refund. I had to go to Court and now have a judgment against them. They didn't even show up for Court. You can read more about my experience at: www.courtyscorner.com.
I later discovered that my puppy's mother wasn't even a year and a half old when she was bred. Too young. There were 4 litters of puppies going on while we were there.
Gemstone Shelties has unhealthy dogs, poor conditions, the puppies have never seen a vet (if vaccinations are administered, she does it herself). They are a greedy money-making machine abusing beautiful, innocent animals.
I pray that this doesn't happen to anyone again and that they can be put out of business.