I bought this washer one year and three months ago, and from one day to the next, it will no longer spin. I called GE Cares, they scheduled an authorized technician to come out and take a look, which cost me $70, just to have him tell me that I need a new motor at a cost of $420! Might as well advertise these washers as "disposable units" since I will probably end up buying another washer, different brand of course!
Steer clear of this product.
Country of complaint: United States
Address: El Paso, Texas
The complaint has been investigated and resolved to the customer’s satisfaction.
Hello, this is Donna with GE. I am so sorry to hear about your experience with your GE washer.
If you'd like us to review your situation, please send your details and contact information to eResponse@ge.com. Thanks.
Never buy this band again.