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Gateway
customer service contacts

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45 complaints
30 resolved 15 unresolved
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Gateway headquarters

7565 Irvine Center Drive
California, Irvine 92618
United States

Gateway phone numbers

1800 127 5489
(Indonesia)
Indonesia
0 0
1800 881 918
(Malaysia)
Malaysia
0 0
More phone numbers

What is Gateway’s email address?

Gateway’s support and contact email address is [email protected]

Gateway website

What category is Gateway related to?

Gateway is related to the Computers & Phones category.

What are the social media accounts of Gateway?

What is Gateway's Facebook?
Connect with Gateway via Facebook at Gateway
What is Gateway's YouTube?
Like, share & subscribe to Gateway on YouTube at Gateway
What is Gateway's LinkedIn?
See Gateway's portfolio on LinkedIn at Gateway
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Overview of Gateway complaint handling

45 Gateway reviews first appeared on Complaints Board on Oct 30, 2006. The latest review Gateway 15.6 ultra slim notebook core i5 was posted on Apr 30, 2022. The latest complaint Hard Drive Crash was resolved on Feb 24, 2012. Gateway has an average consumer rating of 4 stars from 45 reviews. Gateway has resolved 30 complaints.

Additional information

Canada
5540 McAdam Road, Mississauga, Ontario, L4Z 1P1

Australia

8 Baywater Drive, Wentworth Point NSW 2127, Australia

New Zealand
Suite 2, Ground Floor, Building A, Millenium Phase II, 600 Great South Road, BEllerslie, Auckland 1051, New Zealand

China
3/F, Metropolitan Headquarters Building, № 168 Tibet Middle Road, Huangpu District, Shanghai, 200001

Hong Kong
Unit 2301-02, Level 23, Tower 1, Millennium City 1, 388 Kwun Tong Road, Kowloon, HK

India
3rd Floor, Devika Tower 6, Nehru Place, New Delhi -110 019
 
Indonesia
Wisma 46, Kota BNI Suite 1508, Jend. Sudirman Kav. 01, Jakarta 10220

Malaysia
Level 24, Menara AMBank, № 8, Jalan Yap Kwan Seng, 50450 Kuala Lumpur

Philippines
Unit 3401, 34th floor, PBCom Tower, Ayala Avenue corner Rufino St., Makati City

Singapore
29, International Business Park, № 01-01, Acer Building, Tower A, Singapore 609923

Taiwan
8th Floor, № 88, Section 1, Xintai 5th Road, Xizhi City, Taipei County.

Thailand
191/62-63 16th Floor CTI Tower, Rachadapised Road, KlongToey, Bangkok 10110, Thailand

Vietnam
Suite 803, 8th Fl, Petro Vietnam Tower, 1 Le Duan, Dist 1, HCMC, Vietnam

Mexico
Avenida Ejercito Nacional 579, 1st Floor, Colonia Granada, Delegation Miguel Hidalgo, CP 11520, Mexico City

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ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Gateway Customer Service. Initial Gateway complaints should be directed to their team directly. You can find contact details for Gateway above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Gateway. Discuss the issues you have had with Gateway and work with their customer service team to find a resolution.

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Latest Gateway’s complaints

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5:25 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Gateway - Gateway 15.6 ultra slim notebook core i5

I teach online so the specifications I needed gateway accommodate so I thought. I bought because I live over seas and needed an updated computer. 1 week after traveling out of the country I received an error message while in a class that my camera driver did not work and was also affecting the USB driver mind you this is a brand new computer 750$ I call...

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A
5:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Gateway - Gateway Laptop

I purchased a gateway laptop from my local Walmart for nursing school. I needed a computer that was fast with a lot of room. The gateway computer seemed to fit my needs. I did not open the computer until the end of July and at that time, my 10 days to return the computer to the store was no longer valid. Once I opened the laptop I noticed there were two...

Read full review of Gateway
R
2:40 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Gateway - Lack of service

On Saturday, 2017/03/05, my nieces and daughter booked early and went for the 22:00 movie, Logan. Before going in, the 3 of them ordered popcorn, drinks, sweets and chocolate, paid, and went in the cinema. They were not served their purchases, even until the movie was over. They went to the booth after the movie, but no one was there to complain. They are...

Read full review of Gateway
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