Frontwashca.com aka https://hathangca.com/ advertised "Clearance Sale - DEWA 20-VOLT MAX LITHIUM ION BEST CORDLESS COMBO KIT (32-TOOL)" for $34.99 each on Facebook (with a bunch of battery-powered tools shown in the photo). On 3/20/23 my husband ordered two, for a total of $71.98. On 4/10/23 my husband received a small envelope in the mail with two super cheesy low quality sets of bits with one handle. No 20-volt max lithium ion cordless combo kits that were advertised. And certainly not worth $7.00 let alone $71.98 that he paid. He's written two emails to them demanding a refund for being scammed and is getting the run-around and told they have "applied for a 30% refund" because he is dissatisfied.
Desired outcome: Refund of $71.98 paid for falsely advertised merchandise