French Riviera, behrman review: Cancellation/copy of my contract
I signed a contract four months ago at the french riviera spa located on behrman hwy. I was told that I could cancel my contract at anytime. . It over draws my account each month and my bank charges me 35.00 per od. I am 22 years old with no job right now and owing 1500 a month for school. paying rent, bills, my car, and food, i can no longer afford or have time for a gym . I called paramount acceptance to cancel my membership with french riviera, and they told me the only way I can cancel is if i was moving 35 miles away from a facility, or if I had a medical disorder that prevents me from using the facility. and that it is in my contract, when i was told, I could cancel at anytime with a cancellation fee. when asked can I be sent a copy of my contract, they want to charge me 5 dollars. So now, i am being charged 45 dollars, instead of 30 dollars like I was told, for the next 2 years. I think it is unfair for these people to tell others that they cant cancel a membership. it is a GYM! even credit card companys dont do this kind of crap to their customers. I cant afford it. I have more important things to take care of in my life.
Company Business Name: French Riviera
Country of complaint: United States
Address: New Orleans, Louisiana
Phone: 504 451 7245
The complaint has been investigated and resolved to the customer’s satisfaction.
3 comments
close your account...I joined with no contract and now they're trying to sue me for 211.90 which I refuse to pay...I changed my debit card so they don't have my account.
I'm curious as to how this turned out. I've had multiple issues with this company. I Don't know why I kept going back. The issues are mind blowing. But it was the closest gym to my house. I get burned every time. They do REALLY bad Business. Yet they want to whine because Planet fitness is killing their customer base. They are their own worst enemy.
I signed up in July. I got sick with pneumonia which caused my asthma to become worse. I was told that if I brought in my medical information that my account could be cancelled. That was a lie. I was told that my account had to be current in order for my account to be cancelled. I asked if they could freeze my account or mail me my bill. That wasn't an option neither. Now my account is at 100 dollars. Such a scam.