Freewallet.org claims itself as a safe and legit crypto wallet. But that's not true.
First possible Freewallet issue is a lost transaction: you send coins and they disappear.
But that's not the main problem.
Freewallet administration can block your account anytime they wish. As it happened to me, I made a first deposit (about $600). And when I was planning to withdraw those coins, my account was frozen.
Support was not answering for 2 days. Later they asked to provide scan of my Id. I did it. One day later they ask to show my photo on the Freewallet.org background. I did it. Later they ask to make a photo of my e-mail address. That's ridiculous. I don't understand the logic of their verification. And later they just didn't answer my messages. So probably my coins were just stolen! Never use Freewallet app. It's not safe, it's not good!
Country of complaint: United States
Desired outcome: Never use Freewallet app. It's not safe, it's not good!