The complaint has been investigated and
resolved to the customer's satisfactionResolved FINMAESTROS LLC — PC help
resolved to the customer's satisfaction
Yesterday I got a call that my files were corrupted and I could not restart my computer without fixing. I must have been out of my mind to accept them to remote my computer and fix several things after paying two amounts for help. I watched what they were doing after downloading ammyy and LogMeIn. They tried to let me pay for a second computer but I refused that. They also downloaded the programs malwarebytes ant ATF to erase traces. They also removed my CA anti virus and firewall and installed Avast pro with a year anti virus updates. Later I read on the internet this company makes scam operations. I cancelled my creditcard for internet payments, re-installed CA antivirus and firewall and send a message to ammyy and LogMeIn that FINMAESTROS had used there software for scamming operations. I realize I cannot have a refund but with this complaint you maybe are able to do something about it.