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Ferrandino and Son

Ferrandino and Son review: Non-Payment 11

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7:55 am EDT
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Ferrandino and Son is a company that gets contracted out by larger companies like Wal-Mart or Best Buy to handle their facilities HVAC maintenance. We were contacted in this case by Ferrandino and Son to take a look at the Miami
location for a duct cleaning and maintenance. We went to provide an estimate for the location in Miami, store #557. Ultimately
Ferrandino and Son accepted this proposal.

The proposal consisted of doing an intensive duct cleaning of the interior and exterior of the duct work. We did multiple coil cleanings on location. We cleaned off 30 commercial sized grills. We sanitized the whole system after the cleaning aspect was completed. This job required dedicated teams to stay on site for nearly a week. There was the rental of lifts that were needed to make this service possible.

This company makes you get the signature and the stamp of the store manager to prove payment necessary for a
job done. We got and submitted the invoice we had signed for the work we provided to Ferrandino and Son at the Best Buy
location #557. We worked with them on payment schedule of 30-60 days. 3 months later we get a check for less
than half of the amount listed on our invoice.

We have made multiple Efforts to contact Best Buy and Farrandino and Son to try and rectify the short in the payment that was given to us. Best Buy corporate is not being responsive in the matter and Ferrandino and Son is getting away with murder. October 22, 2012 Ferrandino and Son sent an e-mail saying they have no proof of the balance being on the account. We send them the copy of the signed and stamped invoice and they debate its validity.

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11 comments
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Dee Mongeau
, US
Oct 17, 2016 12:51 pm EDT

Our company was contacted by Ferrandino and Sons to provide snow removal at a business site in Kansas that was about to be opened last winter in February. I will agree with the people in the complaints above. This company is horrible to do business with. We have e-mailed them and mailed them copies of their statements and finally did get a partial payment 90 days after services rendered. They finally contacted us today in regards to a phone call that they had received in the past asking them to final pay their account. Their accounts payable person was horrible to do with. In no uncertain terms, we were told that we would just have to eat the unpaid back balance because they do not pay finance charges, they automatically take a 3% discount if the bill is paid with 90 days whether you have a written contract or not! Geez I wish my vendors would allow me to do this. Also, they told us that even though we did not have a written contract we had a verbal contract. We never agreed to anything accept to go out their and remove the snow off the parking lot. Also, they never did send us a tax exempt certificate so we charged them sales tax and of course had to pay the sales tax long before we got the first check. Now they tell us they can send us one, much to late after we have already had to pay the sales tax.
I would strongly suggest that anyone do serious thinking before doing business with this company. My bill is much less than the ones listed above, but we have bills to pay also and our vendors won't wait 9 months on payment.

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Mel53652
, US
Jun 04, 2016 10:16 am EDT

Our Company provided services for multiple area businesses in the coalfields (Eastern Kentucky and Southern West Virginia) through Ferrandino and Sons.
They refused to pay us the original amount agreed and we ended up cutting our losses on the job. However, they flat out refuse to answer emails or phone calls about the second job, they keep saying we never emailed them invoices. However they accepted the amended invoice on the job we cut our losses on. Sadly, that email also contained the invoices for the other job. The staff is rude. The business practices are positively horrible. We will NOT be doing business with them, and fortunately for us, we live in an area where word of mouth gets around. Hopefully, enough of an uproar can be made that they'll lose some of the business around here.
I STRONGLY recommend that any business considering doing business with them reconsider it.

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Chris Bracke
, US
Mar 28, 2016 10:17 am EDT

I own a landscaping company here in the Philadelphia area...ferrandinos are con artists, crooks and liars. they have breached all of our siged contracts and owe my co approximately $20, 000...their employees are rude and Liars. I'm going to do whatever it takes to expose all of them...any other ripped off contractors out there please contact me as we are going to seek a class action lawsuit. SLScontractors@aol.com [protected]

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1discouraged
, US
Aug 31, 2015 3:52 pm EDT

They are snakes. They had us sign a contract then they refused to pay for services. They are sneaky and their account person Justine Coffi is a horrible and unprofessional. This place should be shut down. I will never do business with this company again

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fedupwithferrandino
Dracut, US
Apr 30, 2015 5:44 am EDT

We have also been screwed over by this company. It's absolutely gross what they do. We worked as a landscape and snow removal contractor as well as a lot sweeping contractor for them in Massachusetts. For a few months, payments were only slightly behind schedule. Now, it's been several months with no payments and every time we call or email, we either receive a nasty reply back from someone or are told "they have escalated it and will get back to us asap" with no resolution. They are in debt to us over $20, 000 and it's clear they have no intention of paying us. We've spoken to at least ten different "account managers" in the last 4 months with no resolution. This company should be shut down for their unethical business practices. I'm disgusted.

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B.T.Morgan Enterprises Inc
Kennewick, US
Feb 18, 2015 1:02 am EST

I have tried several times now to post this comment with no success I'm hoping this time it will post! I did receive sevaral phone calls on my post. So I feel obligated to oppoligize to the uper mgmt and CEO of ferrandino and son. As it wasn't my intent to blame the co as a whole or to say they indorse this behavior. It's my hope they do not so, I will say the team that handles the NW JCP acct. and more directly Rick Dillinger and Gary Rowan are the ones who need to be held actable for there actions. Instead of playing it off on CBRE or JCP or the vender. They have lied and miss used there power to cover there own but on so many accession I lost track. I would like to elaborate but can't seem to get it posted? So I will leave it as is. Bert Morgan pres @BTMorgan ent inc

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B.T.Morgan Enterprises Inc
Kennewick, US
Feb 13, 2015 11:37 am EST

I will be sharing more about this co in the near future.

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B.T.Morgan Enterprises Inc
Kennewick, US
Feb 13, 2015 11:36 am EST

They are trying to do the same type of thing to my wife and three daughters and my self right now. Well I'm in a outrage over it and won't stop till I see justice servere'd they owe us over 50.000.00 for store inspections at JCP. I have to wonder is this how the Penney's co wants to do business?

Bert Morgan
B.T.Morgan enterprises Inc
Kennewick. Wa, 99337
[protected] office
[protected] Bert cell

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COMPLFERRANDINO
Chandler, US
Jan 29, 2015 3:02 pm EST

You are not the first person this has happened to. My wife and I have a landscaping company in Arizona and they did the same thing to us. We've been working for them for almost a year with no issues. Then they pulled the insurance thing on us in December. We hadn't received any money for almost 60 days at that point. After my agent of over 15 years finally got them the insurance they way they wanted it took until January 10th for them to get there system correct. They told us that on the next check run they would pay us all our back pay. That was on the 14th, then on the 15th we received a call from them stating one of our sites failed inspection and they sent another vendor out to clean it up. We were never given a chance to correct the issues there so call inspection found. Two days later they pulled all our sites from us and have told us that the cleans are going to be around 24 thousand dollars. They owe me 24 thousand dollars. I have not receive estimates, photos or documentations to such issues or problems. For more than a year out of the 20 sites I had with them I never failed inspections. Now all of a sudden I'm failing inspections and I'm pulled from my sites. DO NOT DO BUSINESS WITH THEM. My wife, 3 kids and I are now bankrupt and living on the street thanks to Ferrandino.

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aggravated snow removal company
Goshen, US
Jan 29, 2014 2:23 pm EST
Verified customer This comment was posted by a verified customer. Learn more

We been doing business with them since Nov. 2013. They had us contact our insurance agent to have some corrections made on our Liability Insurance. We sent them the corrections in Nov. 2013, with everything being fine. Now that we have provided our services, since December 2013, we just received a call stating that we have not been in compliance with our insurance. Every time we contact them about payment or how we can not be in compliance when they called us over and over to provide our services which we did, with no word until now of a compliance issue. They just keep emailing me a copy of our subcontractor agreement for their response. They refuse to answer anything just reread your subcontract agreement with us. We have not received one payment for any of our services. Time, equipment, and salt is too expensive to give this away for a non paying customer. So aggravated with them.

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RIPPED-OFF BY FERRANDINO
New London, US
Dec 02, 2012 9:03 am EST

TheY conned me too! DO NOT DO BUSINESS WITH THESE CROOKS!