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FBK Products review: Scam 5

C
Author of the review
6:27 pm EDT
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I have used many appliance protection plan companies, FBK Products Appliance Protection Plan is a scam. Our refrigerator stopped working properly in December. They could not find anyone to fix it.

After 4 months, I had to find someone and pay out of pocket to repair. It then took them 2 months to reimburse me. Meanwhile, I paid more for the plan over those 6 months that I was arguing with them about a simple repair than I got reimbursed for the repair itself.

They have terrible customer service, do not care about the customer, and try not to fulfill the contract. Furthermore, I have received harassing calls to purchase their septic tank coverage at least 3 times in the past 6 months even though I have told them since I purchased their plan that I don't have a septic tank.

Avoid this company at all costs!

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5 comments
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mdl9966
Bloomingburg, US
Apr 17, 2010 10:19 am EDT

Recieive 2-3 phone calls per day from this outfit, which I know nothing about. Am on the do not call list yet the calls persist.
How can I stop them?

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Sherris
, US
Oct 25, 2010 12:18 pm EDT

We continue to get telephone calls from FBK Products on a daily basis. I have ask this horrible FBK Products company to stop calling our house and they continue calling. What is really bad; they hang up on us when we answer the phone. When I spoke with the company several months ago, I ask the rude lady on the other end of the telephone to identify herself and she refused. What kind of company truly wants your business if they wont even identify themselves. Please someone shut this company down and charge them for phone harassment. I am considering charges against FBK Products. If you see [protected] pop up on your caller ID, don't worry about saying "Hello" because they just hang up on you.

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Hogrider
, US
Jan 05, 2011 3:47 am EST

01/04/11 From extremistrider@yahoo.com - So Happy New Year all. I had another FBK call tonight at 7:30 Pacific - that would be 10:30pm Florida. I asked for a name and was given Jason H. - would not give last name - probably appropriate in telephone marketing. He gave corporate address as 5601 Corporate Way, Ste. 320, W. Palm Beach, FL 33407 and phone number as [protected]. Had a few minutes and thought I would look Google map location of address after dinner. Checked this web site. Truly amazing. I also entered in Do Not Call list with no luck. Calls continue almost daily, usually after leave for work. How do you get any action on this? There is a really long list of irate people on several web sites. Most comments I have seen are consistent - similar phone numbers - rude - harrassment - invasion of privacy - violation of federal laws, etc. Someone should post to all the other web sites to go to only one web site to aggregate all the complaints and send in to the US Attorney General because a state AG can't do much on interstate traffic and violations of federal or FTC dictates. Does anyone have a solid address for these people? Another thought, the various phone numbers used indicate a work from home program and they are soliciting different people from all over the country to call from home as a business opportunity.

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FBK
, US
Jul 17, 2010 11:02 am EDT

I agree would you like some of the other FBK numbers [protected], [protected], [protected], [protected], [protected], [protected] these are the ones that I can keep track of their people are rude insluting. and do not understand the meaning of quit. have currently contacted an atorney and am composing a letter to the FTC foe thier nuisience and failure to comply with the do not call list or requests that have been made both verbally and in writing.

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V. Drake
Washingtonville, US
May 17, 2010 5:51 pm EDT

I keep receiving phone calls from Susan Hall. They never leave a message but just hang up. The person calls from early in the morning until evening hours. It is very annoying. My husband and son picked the phone up yesterday and asked who was calling. The person would not give a name but said, I'll call you again tomorrow and hung up.

This is an invasion of privacy plus harrassment. The Caller ID reports Susan Hall's number is [protected]. Please NO MORE PHONE CALLS.

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