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This site does not have a customer service PHONE number. That should be the biggest warning. The do not refund your money, you cannot cancel your orders on phone only by email because they dont have customer service phone numbers. And they dont refund money, any eversave points which you can use only upto 3$ per deal. It is the worst site of its kind. STAY AWAY from this $#!tty site.
In my experience, eversave is a site that gives you deals for shady services, then washes it's hands of them once you are getting screwed by the service provider. We got a "Save" for a vacation deal through Mexico Resort and Reservations. After we had already booked travel, Mexico Resort and Reservations pulled a bait-and-switch on us, claiming that we had to pay additional fees to get into a different hotel and we could not get our original hotel. This happened DAYS before we were going to depart. Eversave washed their hands of the manner, only offering a refund. Their deals are with SHADY businesses. Save yourself the hassle and avoid.
NOT EVEN CLOSE TO GROUPON. PLEASE CHECK RETURN POLICY I BOUGHT TWO SAVES AND AFTER MONTHS OF ATTEMPTING TO GET THE BUSINESS TO HONOR I GAVE UP AND ASKED FOR A REFUND THEY DON'T GIVE REFUNDS AFTER A MONTH THEY GIVE IT BACK IN REWARDS WHICH YOU CAN ONLY USE IN $5 INCREMENTS. I MAY AS WELL KISS THE MONEY GOODBYE BECAUSE YOU CAN'T TRUST THERE COUPONS. WELL PLANNED SCAM...
i purchased a 2 night stay.The owner of the B&B did not want me to come to the hotel because I asked too many questions. I requested my money back.No one called me or got in touch with me.I got finally a hold on a manager, and she said they wil call me back, put the money back on my card and will give me a $25 discount. It was $34 few days ago on the website.Now it went down to $29. In addition, the voucher for the seller was not removed and its still there.NO ONE CALLED ME BACK EVER OR EMAILD ME.I'M STILL WAITING FOR THE CALL.
A word of caution if you buy a voucher from Eversave - be sure you've brushed up on your ability to see into the future, as you will need to know within 30 days whether or not a merchant will still be in business to honor it.
This I discovered when I tried to book housecleaning services in May (with a voucher that doesn't expire until October) for a company that has apparently gone out of business - as evidenced by the fact that the phone number on the voucher and on their web site is disconnected and multiple attempts to contact the business through the contact form on their web site have gone unanswered. When I explained the situation to Eversave and requested a refund, I was told that I could only receive a credit for Save Rewards.
Since you can only use a portion of Save Rewards for each purchase (and some purchases not at all), that means I would have to spend at least $100 more to use the Rewards they gave me "as a token of appreciation to me as a customer." And the best part is that the rewards were only valid for 2 months and expired at the end of June, so now I have nothing to show for their appreciation.
So - lesson learned. Wish it hadn't cost me $78, but now I know to stick with Groupon or Living Social and I will advise everyone I can to avoid Eversave.
P.S. Anyone else who is having this problem and wants to go to the attorney general, let me know. How many complaints do you need for a class action suit?
I purchased two firefly sets for $10 each and the money was taken out of
my credit account but I have never received the merchandise . I would
like o receive what I paid for. I am asking you to do business correctly
and give me what I paid for it not I will have to take this to
authorities to process your company for stealing. I understand you are a
con game and I will never deal with your company again so you can stop
sending me so called deals that are only ways to steal
I purchased two firefly sets for $10 each and the money was taken out of my credit account but I have never received the merchandise . I would like o receive what I paid for. I am asking you to do business correctly and give me what I paid for it not I will have to take this to authorities to process your company for stealing. I understand you are a con game and I will never deal with your company again so you can stop sending me so called deals that are only ways to steal
The worst service ever. Since groupon had to settle lawsuit recently, it might be worth trying to get justice for our hard earned money. If interested in class action tweet me at v7377 and we can take further action.
I have had so many issues with their merchants and the customer service reps not calling me back. Then by the time someone contacts me via email, the voucher has expired and they cannot give money back on expired vouchers. They continually do business with merchants who do not deliver and/or go out of business. I have about $60 or more worth of vouchers that I have been trying to contact them about currently.
I also have had a horrible experience with eversave and cannot get a hold of anyone to get my money back. I bought a carpet cleaning voucher for $49 and the carpet cleaning company never showed up on their scheduled time and now is not answering my phone calls or texts. It's crazy! I feel like there should be something we can do about these situations.