I am a senior citizen. I went through Thumbtack to get a roofer. I had a leak around my chimney during the last rain storm. Everlasting Roofing came out to my home and asked me how I wanted it fixed, new parts around the chimney or just sealant. I told him I was selling the house and wanted it fixed correctly. He quoted me $1200.00 to fix the leaky chimney with new parts and add sealant to any other areas that needed it. He came the next day and spread a bright white sealant on my dark brown roof and did not repair the chimney leak. You can see the white sealant from a mile away and I am not even sure the chimney is fixed. He then as me to Zelle him the money for the work. After doing so he told me that he did not receive it and wanted me to send it again. I let him know that it was sent and cleared my bank. I asked him about the white sealant and he just didn't bother to answer me.
Country of complaint: United States
Desired outcome: I would like my chimney leak fixed the correct way and the white sealant covered some how.
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