I rented a vehicle with Europcar. I paid over 2000 euros for a small, PANDA (A small cheap car), because of their abusive and misleading charges. They tell you that ViaVerde (with the abusive coverage charges) is "included". Yet, THIS IS A LIE! 2 weeks AFTER returning the vehicle, Europcar continues to send me DAILY charged for viaverde. THey were charging me DAILY while renting as well! One was for 55 euros alone! THEY ARE A SCAM! A crappy car has cost me more than a monthly payment for a Bentley or an Aston Martin!
Below, you will find the abusive billing.
Country of complaint: Portugal
Desired outcome: CEASE DEFRAUDING MY CARD, and stop lying to future customers!